Physical Therapy Patient Account Representative

Physical Therapy Patient Account Representative

Location : Atlanta, GA

Schedule : Hourly Full-time, On-site

Compensation : Competitive hourly rate + benefits

Perks : Hands-on involvement in patient billing, problem-solving with insurance carriers, critical role in supporting financial health of the practice

About OrthoAtlanta

Become part of OrthoAtlanta, the largest independent physician-owned orthopedic and sports medicine practice in Georgia and contribute to our mission of providing comprehensive orthopedic care. At OrthoAtlanta, you'll be an integral member of a dedicated team of Healthcare Professionals committed to enhancing our patients' quality of life. We offer diverse career paths for talented individuals seeking professional growth and development within a supportive and rewarding work environment where your contributions will make a significant impact.

What You'll Do

As a Patient Account Representative at OrthoAtlanta, you'll :

• Manage credit balances, patient balances, and insurance (non-patient) claim resolution.
• Follow up on outstanding accounts receivable in a timely and accurate manner.
• Meet and maintain cash collection metrics and reimbursement goals.
• Review Explanation of Benefits (EOBs) and payer contracts to ensure correct payments.
• Collaborate with insurance representatives, billers, coders, administrators, and physicians to resolve claims and denials.
• Handle contracted and non-contracted payer issues, self-pay, and third-party reimbursement concerns.
• Investigate and resolve reimbursement issues, including denied or corrected claims.
• Provide education to Business Office Assistants on clean claim entry and insurance updates.
• Step in to support Business Office functions as needed.

A Great Fit If You...

What You'll Need

Why OrthoAtlanta?

Ready to bring your billing expertise and problem-solving skills to a dynamic healthcare team?

Apply today and help OrthoAtlanta deliver excellence in patient care and service!