Sales Support Administrator

Job Description

Job Description

Position Title : Sales Support Administrator

Description :

About this opportunity :

GoEngineer is a provider of the most compelling design platforms in the industry, deploying engineering software and 3D Printing technology to make the design process innovative, efficient, and intelligent.

GoEngineer is seeking a motivated candidate that will provide operational support to our Subscription Renewal Team. Duties will include auditing renewal quotes, making phone calls to customers, and processing payments. This position requires an ability to manage a high volume of quote creation requests with exceptional attention to details. The individual will play an essential role in assisting the department with achieving monthly, quarterly, and annual renewal goals.

Your key contributions in this role will be :

• Work directly with the Renewals Team to aid in all customer related matters.
• Prepare and revise the renewal letters, quotations, and notifications.
• Contact customers directly to ensure the best contact received initial renewal notice.
• Proficiently process payments received by customers and submit orders to Order Management.
• Ensure CRM system is kept up to date with customer contact information as well as product and sales data.

We are looking for candidates with the below experience and skills, however, even if you do not meet all the listed requirements, very interested candidates should still apply :

More about what GoEngineer offers :

At GoEngineer, we understand that our value comes from our employees, and we celebrate and respect their unique experiences. We are working to build a culture where both our employees and customers are centered in the work we do, and employees feel welcomed as they are from the first day.

Generous Benefits Include :

Department : Subscriptions

Role : Subscription Services Support Liason

Location : Salt Lake City

Salary : $19 - $21

Compensation details : 19-21

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