Hospitality Manager
The Hospitality Manager is responsible for overseeing the operations of the restaurant, ensuring high standards of service, and maintaining a positive and productive work environment. This role requires strong leadership, organizational, and communication skills to manage the team, drive sales, and deliver exceptional customer service.
Key Responsibilities :
- Manage daily operations of the restaurant, including staff scheduling, training, and performance management.
- Ensure high standards of food quality, presentation, and service.
- Develop and implement strategies to drive sales and customer satisfaction.
- Maintain inventory and manage food and beverage costs.
- Handle customer complaints and resolve issues promptly.
- Collaborate with the kitchen and front-of-house teams to ensure smooth operations.
Qualifications :
Proven experience in a similar management role within the hospitality industry.Strong leadership and team management skills.Excellent communication and interpersonal skills.Ability to handle high-pressure situations and manage multiple tasks.Knowledge of food safety and sanitation regulations.