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Care Advocate - 245013

Care Advocate - 245013

MedixDallas, TX, United States
8 days ago
Job type
  • Permanent
Job description

Direct Hire Opportunity with a great organization!

Onsite opportunity in Dallas with hybrid remote potential in the future based on performance

Opportunity to earn bonuses on a monthly basis based on performance after training

Shift - Monday to Friday, start time between 7am to 11am, 8 hour shifts

Start date - November 17th

Responsibilities :

Handle full care coordination for members and maintain close communication to educate members on how their benefits work

  • Assist members with finding a provider in network for surgeries
  • Assist with scheduling procedures
  • Handle inbound and outbound calls
  • Send referrals
  • Confirm appointments with patients and provider offices
  • Taking information from members and logging this correctly into the CRM system
  • Assist with booking travel
  • Coordinate follow up appointments
  • Call provider offices to request medical records

Qualifications :

  • Bachelor's or Associate's Degree required
  • Exceptional customer service skills
  • Ability to commute to and work in the Dallas office daily
  • Ability to work in a fast paced environment
  • Empathetic

    • Preferred Qualifications :

  • Healthcare experience
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    Care Advocate • Dallas, TX, United States

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