Mortgage Community Development Manager

Job Description

Job Description

More than 135 years ago, we started with core values that never go out of style : listen, learn and help businesses and individuals reach their goals. These core values shape our culture, and we were recently Great Place to Work Certified because of our outstanding workplace culture and employee experience. As well, our financial strength and stability are key reasons Forbes named us one of the Best 100 Banks in America for the ninth consecutive year.

With more than $16 billion in assets and 135 branch locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.

Lead and manage a team of CRA mortgage loan officers responsible for originating residential loans in alignment with Community Reinvestment Act (CRA) objectives. Provide strategic direction, coaching, and support to ensure loan production and CRA activities meet regulatory standards and community lending goals. Oversee complex mortgage scenario analysis, income evaluation, and guideline interpretation. Drive the development and execution of CRA-focused training for all Banner Bank mortgage lending teams, ensure accurate reporting, and maintain full compliance with all applicable mortgage lending regulations.

In this role you will have the opportunity to :

• Lead and manage a team of CRA mortgage loan officers, providing coaching, performance feedback, and fostering a culture of compliance, accountability, and production excellence.
• Serve as a subject matter expert on CRA-related mortgage lending guidelines, income documentation, and qualifying criteria, supporting loan officers with complex scenarios and regulatory interpretation.
• Oversee onboarding and continuous training for CRA mortgage loan officers, ensuring programs reflect current CRA requirements, lending practices, and market conditions.
• Ensure the accuracy and compliance of CRA mortgage loan data and reporting, maintaining systems in alignment with regulatory and internal standards.
• Monitor mortgage loan pipelines for aged files, compliance risks, and production trends, and take proactive action to resolve issues and improve performance.
• Conduct market research on mortgage pricing and service levels in CRA-targeted areas, using insights to guide team strategy and training enhancements.
• Oversee and track CRA activities for all Banner Bank Mortgage lending team members to support Executive goals and ensure compliance with stated objectives.

Education & Certifications

Experience

Knowledge, Skills and Abilities

Travel

Compensation & Benefits

Please take time to review Banner Bank's Consent & Privacy notice before applying.

Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.

Banner Bank does not accept unsolicited resumes from agencies and / or search firms for any job postings . Resumes submitted to any Banner Bank employee by a third-party agency and / or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.

A note on how we use AI : We may use artificial intelligence (AI) tools to support parts of the hiring process, such as analyzing resumes. These tools assist our recruitment team but do not replace human judgment. While a sufficient interview pool is being generated, a human review of all resumes is conducted. Final hiring decisions are ultimately made by humans. We also review our AI tools to monitor for potential bias and we comply with applicable legal requirements for the use of AI tools in this context.