Qualified Mental Health Professional (QMHP) 23-Hour Crisis Services

Job Description

Job Description

Salary : $24-$35 per hour

Job Information

Location : Petersburg, VA

Employment Type : Full-Time or Part-Time

Work Schedule : Variable, including evenings, weekends, and holidays as needed

Reports To : Clinical Supervisor / Crisis Program Manager

About Reliant Solutions, Inc.

Reliant Solutions, Inc. is a licensed behavioral health agency in Virginia dedicated to providing timely, person-centered mental health care. Our 23-Hour Crisis Stabilization Program serves individuals in acute behavioral health crises, offering rapid access to assessment, de-escalation, stabilization services, and care coordination to prevent psychiatric hospitalization or emergency room use.

Position Summary

The Qualified Mental Health Professional (QMHP) will provide direct crisis stabilization and support services in a 23-hour, short-term observation setting. This role includes conducting assessments, safety planning, crisis counseling, and linking individuals to community-based mental health services. The QMHP will collaborate closely with the clinical team to ensure a trauma-informed, culturally competent, and rapid-response approach to care.

Compensation

The pay range for this position is between $24 and $35 per hour, depending on experience and qualifications. Quarterly bonuses are available based on productivity and performance.

Key Responsibilities

Conduct initial mental health screenings and crisis assessments under supervision of licensed clinicians.

Provide de-escalation, brief counseling, and stabilization interventions to individuals experiencing acute emotional distress or psychiatric crisis.

Develop and implement individualized crisis and safety plans.

Support coordination of emergency and outpatient care, transportation, housing, and follow-up services.

Document all services provided in compliance with DMAS, DBHDS, and agency standards.

Participate in 24 / 7 coverage rotation, which may include night shifts, weekends, and holidays.

Work collaboratively with emergency departments, CSBs, mobile crisis teams, and law enforcement, as appropriate.

Maintain professional boundaries, ethical standards, and cultural sensitivity at all times.

Qualifications

Bachelors degree in Psychology, Social Work, Counseling, or Human Services (Required)

Must meet qualifications as a QMHP-A or QMHP-Trainee as defined by the Virginia Department of Behavioral Health and Developmental Services (DBHDS)

Minimum of 1 year of experience in crisis, emergency services, or behavioral health setting (Preferred)

Strong skills in clinical documentation, communication, and rapid assessment

Ability to remain calm in high-stress and unpredictable situations

Valid Virginia drivers license and reliable transportation

Willingness to work flexible and rotating schedules, including evenings and weekends

Preferred Competencies

Crisis prevention and intervention training (e.g., CPI, Mandt)

Trauma-informed care practices

Familiarity with Medicaid documentation standards

Experience with Electronic Health Record (EHR) systems

Bilingual or multilingual skills (preferred but not required)

Benefits

Competitive hourly compensation with quarterly productivity bonuses

Paid training and continuing education opportunities

Opportunities for advancement and clinical supervision (if applicable)

Flexible scheduling options

Supportive team culture and ongoing mentorship