Teller

Job Description

Location : On site at location listed in job posting.

Summary :

Provide quality, accurate and timely customer service involving daily processing of financial transactions in a retail banking environment. Often serving as the first point of contact to the client, may have responsibility for recommending bank products or referring clients to other areas of the Bank. Develop and retain long-term and profitable client relationships to maximize revenue growth. Responsible for maintaining high customer service and procedural standards. Provides fulfillment of retail banking products either through referral-based leads, prospecting lists or self-sourcing. Monitors and maintains control of cash.

Weekly Scheduled Hours : Mon-Thurs : 8 : 30-4 : 30 Fri : 8 : 30-5 : 30 Sat : 8 : 30-12 : 30

Essential Duties and Responsibilities :

Operational efficiency

• Handle a cash drawer; ensuring proper control of cash drawer; follow all audit and security policies and procedures.
• Process deposits, withdrawals, transfers and loan payment transactions for customers.
• Process miscellaneous transactions (bonds, municipal coupons, money orders, etc.).
• Assist in daily balancing and processing of ATM(s), including the processing of all entries.
• Assist in the verification of deposits in the night and lobby depository.
• Assist with the dual control vault responsibilities.
• Stay informed of all operational updates and changes to ensure compliance with all current guidelines.

Client experience

Sales and service

Compliance and risk management

Qualifications :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the education and experience required and / or preferred as noted.

High school diploma or GED required and 6 months of cash handling or teller experience strongly preferred or equivalent combination of education and experience.

Computer and Office Equipment Skills

Microsoft Office Suite

In addition, 10-key calculator; coin counter.

DeGarmo Behavioral Assessment Requirement

About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com .

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