Talent.com
Supervisor of Operations II
Supervisor of Operations IIInterstate Waste Services • Grahamsville, NY, US
Supervisor of Operations II

Supervisor of Operations II

Interstate Waste Services • Grahamsville, NY, US
26 days ago
Job type
  • Full-time
Job description

Job Description

Overview :

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, Connecticut, with a state-of-the-art rail served landfill located in Ohio. We cater to a diverse range of residential, industrial and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling and environmental services, while keeping focus on employees, customer and environmental safety.

What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture.

Essential Job Summary : :

Operations Supervisor II is responsible for supervising the collections activities in one or more lines of business (commercial, residential, roll-off and container delivery pick up). The Operations Supervisor II manages drivers and helpers and works with the Operations Hauling Manager to implement tactical initiatives to drive functional excellence and budget achievement. The Supervisor ensures adherence to all accident prevention programs and leads operations to ensure compliance with all safety, environmental, operating, regulatory, accounting, ethics and other standards. Responsibilities include the execution and delivery of Safety, Customer Experience, and Efficiency while supporting a culture of employee engagement.

Essential Job Functions : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.   Other duties may be assigned.

Route Planning and Safety Awareness

  • Check in Drivers and helpers ensuring they are fit for duty, in uniform, and have proper PPE.
  • Understand and provide leadership to achieve and communicate about safety goals and objectives.
  • Analyze drivers’ routes to assess any unsafe conditions and work with the sales and dispatch team to remove unsafe conditions identified.
  • Partner with the maintenance department to ensure all equipment remains in working order and in compliance with safety standards.
  • Oversee effective safety and accident prevention programs to ensure all reasonable actions are taken to prevent accidents and injuries; ensure a safe and productive work environment for all employees; implement and maintain an effective safety program.
  • Conduct route observations and coach drivers on safe driving and monitor progress.
  • Engage assigned employees in active participation to instill a culture of safety by demonstration of a personal commitment to safe operations and active personal outreach to operational employees.
  • Monitor telematic system for unsafe events (distracted driving, seatbelt use, speeding, etc) and coach employees on unsafe driving behaviors
  • Perform route vehicle inspections – safety lane.
  • Respond to vehicle accidents and conduct preliminary investigations.
  • Survey a new stop for safe service.
  • Monitor / supervise DVIR pre and post trip activities by driver
  • Ensure adherence to DOT regulations, environmental compliance, and municipal ordinances.
  • Maintain accurate route documentation, service records, and regulatory paperwork.

Customer Experience

  • Provide service to all customers that meets or exceeds customer expectations with regard to the entire customer experience.
  • Understand missed pickup goals and meet or exceed expectations related to those goals.
  • Resolve unusual service requests, equipment breakdowns and schedule changes with timely communications to all stakeholders.
  • Interact with customers to solve and rectify any issues and improve the overall customer experience.
  • Communicate any changes / needs to the appropriate contact for Municipal work.
  • Onsite customer visits may be required periodically.
  • Serve as a positive representative of the Company to drive customer satisfaction and loyalty to the Company.
  • Efficiency

  • Identifies, evaluates, and develops route assignments that are cost effective and meet business objectives.
  • Provides detailed analysis of route performance to ensure all pickups are made and are done on a timely manner.
  • Understand missed pickup goals and meet or exceed expectations related to those goals.
  • Review weight audit activity – following a truck.
  • Route audit to ensure we are not picking up cancelled customers.
  • Work with Dispatch to manage door traffic.
  • Monitor employee attendance, punctuality, and performance.
  • Verify proper waste segregation and disposal procedures are followed.
  • Employee Engagement

  • Create a collaborative, communicative team environment and drive employee engagement with the Company.
  • Build and develop talent on the team, understand employees' career goals and provide coaching to get employees ready for advancement with the Company.
  • Requirements and Qualifications : :

  • 3+ years of experience in waste management operations
  • 2+ years of supervisory experience in waste management, transportation, and / or logistics services
  • Experience with route optimization and efficiency improvement.
  • Associate’s degree or higher in Business, Logistics, or related field preferred or equivalent in work experience
  • Knowledge of DOT requirements for commercial vehicles
  • Strong analytical skills
  • Knowledge of PowerBI preferred
  • Computer skills (Microsoft Outlook and basic Excel)
  • Must have desire and ability to learn the company’s software applications Must possess strong written, verbal and interpersonal communication skills
  • Defensive Driving (Smith System 5 Keys)
  • Additional Information :

    This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice.

    Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

    Salary Range Minimum : USD $80,000.00 / Yr. Salary Range Maximum : USD $90,000.00 / Yr.

    Create a job alert for this search

    Operation Supervisor • Grahamsville, NY, US

    Related jobs
    Overnight RN Supervisor

    Overnight RN Supervisor

    Robinson Terrace Rehabilitation and Nursing Center • Stamford, New York
    Full-time
    Quick Apply
    Robinson Terrace Rehabilitation and Nursing is seeking an Overnight RN Supervisor.Our approach focuses on personalized treatment, comfort, and support, striving to enhance the lives of our resident...Show more
    Last updated: 3 days ago
    Air Interdiction Agent

    Air Interdiction Agent

    U.S. Customs and Border Protection • Margaretville, NY, United States
    Full-time
    Pilot CBP Air Interdiction Agent.Air and Marine Operations (AMO), a component of U.Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work wi...Show more
    Last updated: 30+ days ago • Promoted
    Jobs Near You $11 - $27 / HR

    Jobs Near You $11 - $27 / HR

    JobsNearMe • Livingston Manor, NY
    Full-time +1
    Looking for work close to home? Discover hundreds of job openings near you — from part-time to full-time positions across multiple industries. Apply today and start your next job fast!.Show more
    Last updated: 26 days ago • Promoted
    Sr. Manager - Governmental Services (FEMA / Disaster Management & Recovery)

    Sr. Manager - Governmental Services (FEMA / Disaster Management & Recovery)

    EisnerAmper • Stamford, NY, United States
    Full-time
    At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact.Whether you're starting out in your career or taking your next step as a seasone...Show more
    Last updated: 30+ days ago • Promoted
    Human Resources Plant Manager (Hobart)

    Human Resources Plant Manager (Hobart)

    Par Health • Hobart, NY, US
    Part-time
    We want the best and brightest people to help us achieve our mission to develop and deliver life-enhancing products through focused execution. Our nearly 3,000 global team members understand the imp...Show more
    Last updated: 9 days ago • Promoted
    Order Picker

    Order Picker

    Walmart • Livingston Manor, NY
    Full-time
    As an Order Picker at Walmart, you will be responsible for accurately and efficiently selecting merchandise from storage locations to fulfill customer orders or replenish inventory for Walmart stor...Show more
    Last updated: 26 days ago • Promoted
    Forklift Operator

    Forklift Operator

    Lowes • Livingston Manor, NY, United States
    Full-time
    As a Forklift Operator at Lowe’s, you will be responsible for operating a forklift to move, locate, relocate, stack, and count merchandise within the warehouse. You will ensure the safe and efficien...Show more
    Last updated: 24 days ago • Promoted
    County Meter Reader

    County Meter Reader

    Meter Reader • Margaretville, NY
    Full-time
    Responsibilities The primary responsibility of this position is to read meters and record consumption of the water used, cleaning of meter boxes, and removal of vegetation impeding access to meters...Show more
    Last updated: 26 days ago • Promoted
    HOUSEKEEPER (PART TIME)

    HOUSEKEEPER (PART TIME)

    Compass Group • Andes, NY, US
    Full-time +1
    We are hiring immediately for a part time Housekeeper position.Location : Bassett Ambulatory - 245 Lower Main Street, Andes, NY 13731 Note : online applications accepted only.Monday - Friday, 5 : 30 pm...Show more
    Last updated: 17 days ago • Promoted
    Regional Sales Associate

    Regional Sales Associate

    RepRally • Hobart, NY, United States
    Full-time
    We are seeking a motivated and customer-focused Field Sales Representative to join our dynamic team as we change the distribution industry. We're creating a unified platform that connects brands, sa...Show more
    Last updated: 30+ days ago • Promoted
    Work From Home

    Work From Home

    Remote Jobs • Margaretville, NY
    Remote
    Full-time
    Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office. Benefits : Health Insurance, 401K, Vacation& PTO.Apply now! Work f...Show more
    Last updated: 26 days ago • Promoted
    Shopper Team Member

    Shopper Team Member

    Amazon • Margaretville, NY
    Full-time
    Job Title : Shopper Team Member Employer : Amazon.As a Shopper Team Member at Amazon, you will be responsible for shopping and preparing customer orders for delivery. You will use your knowledge of th...Show more
    Last updated: 26 days ago • Promoted
    Special Education Teacher

    Special Education Teacher

    Pediatric Developmental Services • Stamford, NY, USA
    Full-time
    Quick Apply
    Pediatric Developmental Services (PDS).Are you passionate about helping all students reach their potential? Do you love working in a bright, active, positive environment? Are you interested in join...Show more
    Last updated: 11 days ago
    SPEECH PATHOLOGIST LEVEL II

    SPEECH PATHOLOGIST LEVEL II

    WMCHealth • Margaretville, NY, US
    Full-time
    Speech Therapists apply principles, methods and procedures of measurements, prediction, non-medical diagnosis, testing, counseling consultation, rehabilitation and instruction related to the develo...Show more
    Last updated: 30+ days ago • Promoted
    Charter & Specialty Services Assistant Manager

    Charter & Specialty Services Assistant Manager

    Beacon Mobility • South Fallsburg, NY, US
    Full-time
    Charter & Specialty Services Assistant Manager.The Charter & Specialty Services Assistant Manager is responsible for assisting in the managing all aspects of Rolling V's Non-School Transportation a...Show more
    Last updated: 30+ days ago • Promoted
    Caregiver : Flexible Schedule

    Caregiver : Flexible Schedule

    Papa Inc. • Fleischmanns, NY, US
    Full-time
    Papa is a rewarding service that connects compassionate individuals with older adults and families in need of support in their everyday lives. We're seeking kind-hearted, patient, and caring peo...Show more
    Last updated: 30+ days ago • Promoted