Victim Services Specialist I

Salary : $53,726.40 Annually

Location : KY 40208, KY

Job Type : Full_Time

Job Number : 050800-25

Department : Louisville Metro Police Dept.

Opening Date : 11 / 02 / 2025

Closing Date : 11 / 11 / 2025 11 : 59 PM Eastern

Description

The purpose of this position is to provide a continuum of victim support from crisis through investigation and judicial processes. Provide crisis intervention, medical and legal advocacy, and emotional support.

Examples of Duties

• Serves as a first point of contact to victims of crime who experience trauma and provides education on the complexities of the criminal justice process.
• Provides a continuum of victim support from crisis through investigation and judicial processes within a law enforcement environment.
• Provides emotional, physical, and financial support to victims of crime.
• Provide access to the criminal justice system and support agencies.
• Responds to call outs to crime scenes (including evenings, weekends, and holidays) or other locations to provide crisis intervention, support and advocacy services.
• Maintains contact and communication with victims and witnesses during the investigation, prosecution, and judicial proceedings.
• Maintains case files with documented case notes and services.
• Responsible for managing client flow (timely customer service, client support, and de-escalation as needed), and directing victims and witnesses to the appropriate staff or agency.
• Performs general administrative duties as requested in various capacities, including administrative projects and operations from the victim services professionals within the Victim Services Unit.
• Performs related work as assigned.

Minimum Requirements

or

Other Minimum Qualifications

Please note that this position requires an Oral Exam as part of the selection process. Qualified applicants will be provided with more details about the Oral Exam.

Physical Demands Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

Unavoidable Hazards (Work Environment) Involves routine and frequent exposure to :

Americans with Disabilities Act Compliance

Louisville Metro Government is an Equal Opportunity Employer. ADA requires the Louisville Metro Government to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

Standard Clauses

May be required to work nights, weekends, holidays and emergencies (man-made or natural) to meet the business needs of Louisville Metro Government.

This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Essential Safety Functions

It is the responsibility of each employee to comply with established policies, procedures and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on-the-job injury or illnesses.

Every manager / supervisor is responsible for enforcing all safety rules and regulations. In addition, they are responsible for ensuring that a safe work environment is maintained, safe work practices are followed and employees are properly trained.

Supplemental Information

Salary Grade : 113

Equal Opportunity Employer

Test Weights : Oral Exam : 75%

Training & Experience : 25%

Please note that Training & Experience scores are based on the relevant (as determined by the hiring agency and Civil Service) training and experience from the last 10 years, as listed on your application and resume, as submitted. Any information that is unclear or that is not listed on your application and / or resume will not be considered in the calculation of the Training & Experience score. This also means that you should list your employment dates including the month and year(i.e. 02 / 2015 to 08 / 2020) of employment.

Louisville Metro Government is committed to providing our employees with the tools they need to lead a fit and healthy life. Aside from community-wide initiatives like the Mayor's Hike, Bike and Paddle event every Memorial Day and Labor Day, and the Healthy Hometown Movement, Metro Government provides employees with programs designed to enhance their life and well-being, like a Wellness Center that allows employees and their dependents with Metro health insurance to take care of their basic medical and health needs for a $5 co-pay. Louisville Metro Government understands that a team of healthy, vibrant employees is the greatest asset we have.

Full Time Regular

Part Time - 17.5 to 25 Hours Per Week

Part Time - Less Than 17.5 Hours Per Week

Temporary Positions

Interns

01

Do you have a bachelor's degree (or higher) in Criminal Justice, Social or Human Services, Psychology, or a related discipline?

02

Do you have at least one year of social services, counseling, or victim advocacy experience?

03

Have you been convicted of a felony?

04

Are you willing to take a drug test?

05

Are you willing to take a polygraph?

06

Do you have a valid driver's license?

07

Are you able to provide your own source of transportation?

08

Are you willing to work a varied schedule?

09

Have you illegally bought or used marijuana, including medicinal cannabis, within the past six months?

10

Have you illegally sold marijuana, including medicinal cannabis, within the past one year?

11

During the past 6 years, have you used, bought, or sold any controlled substance (other than marijuana) or narcotic drug without a prescription? We are NOT asking you to disclose information about addiction or legal prescription drug use.

Required Question