Student Success Specialist

Student Success Specialist

On behalf of Texas Tech University Health Sciences Center (TTUHSC El Paso), provides specialized retention, outreach, and support services in relation to financial aid, scholarship, work-study employment, academic development planning, resource referrals, and academic and career goal setting. Collaborates with designated academic units and participates in ongoing training and professional development to effectively support student success.

Travel Required : Up to 25%

Major / Essential Functions :

• Responsible for student advising including annual reviews of student borrowing
• Assist in processing applications, verifying application data, determining eligibility, and processing all federal, state, institutional, and outside awards as directed.
• Works with applicants, students, and parents regarding financial aid, scholarships, and work-study employment.
• Analyze and disseminate rules and regulations of federal and state financial aid programs.
• At the direction of the financial aid manager establish, implement and monitor student loan processing policies and procedures to ensure compliance with regulations.
• Coordinate the importing and exporting of Direct Student Loan records via the financial aid delivery system and COD to ensure the accuracy of each student loan record.
• Work directly with the Department of Education and Finance and Administration office to oversee Student loan reconciliation.
• Advise students and parents on the availability of financial aid, eligibility requirements and the application process.
• Provide information on scholarship and loan options, alternative financing, and debt management.
• Serve as a cross-functional backup to each of TTUHSC El Paso's Student Affairs Office(s) as directed. Provide counseling support to these units as needed while also serving as a liaison to Student Business Services.
• Create / develop public presentations and distribute materials / communications used for financial aid, recruitment and retention purposes.
• Plan and implement outreach programs and develop related publications.
• Serve as a member of the appeals committee and reviews cases for all TTUHSC El Paso schools.
• Serve as a senior file review specialist and processes quality assurance reviews.
• Prepare and edit policy and procedure manuals to cover the conduct of the designated program(s); review and evaluate program(s), measuring impact on the success and retention of students served.
• Required to remain current on U.S. tax rules, tax benefits for parents, tuition waivers, and consortium agreements.
• Required to maintain knowledge related to federal, state, and institutional rules, regulations, and procedures related to student aid and loan programs.
• Required to remain current with all licensure, certifications and mandatory compliances and trainings required of this position.
• Adhere to all policies, procedures and practices (Regents Rules, TTUS, HSECEP OPs, etc.).
• Personally, and consistently, demonstrate, display and act in accordance with Texas Tech Health El Paso's Values (Service, Respect, Accountability, Integrity, Advancement, and Teamwork). Serve as a Value's leader while actively promoting and encouraging staff across the institution.
• Perform all other duties as assigned.

Grant Funded? : No

Minimum Hire Rate : Compensation is commensurate upon the qualifications

Pay Basis : Hourly

Work Location : El Paso

Preferred Qualifications :

Campus : HSC - El Paso

Department : SSSE Admin and Ops Elp

Job Type : Full Time

Pay Statement : Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.

Job Group : Academic Support Professionals

Shift : Day

EEO Statement : All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.

Required Qualifications :

Does this position work in a research laboratory? : No

Jeanne Clery Act : The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at : https : / / www.ttuhsc.edu / emergency / clery-report.aspx