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Permit Technician
Permit TechnicianCity of Aurora • Aurora, CO, US
Permit Technician

Permit Technician

City of Aurora • Aurora, CO, US
30+ days ago
Job type
  • Full-time
Job description

Job Opportunity at City of Aurora

It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of : Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.

Why Work for Aurora?

  • Make a difference in the lives of real people every day
  • Diverse community
  • Competitive total compensation package
  • Well-Funded General Employees Retirement Plan
  • Light rail station minutes away
  • On-site fitness center and overall employee well-being programs
  • Internal educational programs to assist with career advancement
  • Access to innovation workspaces

Primary Duties & Responsibilities

  • Plan tracking
  • Computer data entry / retrieval functions and quality assurance
  • Researches, prepares, examines, and processes construction documents and applications for building permits
  • Acts as a liaison between the customer and department or agency staff by following up on customer requests or complaints and solving problems related to service issues
  • Verifies setbacks ensuring compliance with the zoning code
  • Utilizes independent discretion to provide high volume of telephone and in person interactions with the public for technical code interpretation inquiries and assistance
  • Calculates building permit fees and taxes based on valuation
  • Accurately routes and tracks plan and permits for commercial and residential buildings
  • Maintains / updates electronic records daily for building plans and permits, building inspections, and code records requests
  • Electronic scanning of documents
  • Issues / renews contractor and supervisor licenses
  • Performs other related duties as assigned
  • Minimum Qualifications & Working Conditions

    An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.

    Education :

  • High School Diploma or GED required
  • Associates Degree or 2 years college level course work or directly related experience preferred
  • Experience :

  • At least 3 years of customer service experience required
  • At least 2 years of experience in an office setting required
  • At least 2 years of experience in building construction (residential and commercial) and / or code compliance preferred
  • Knowledge :

  • Knowledge of general office procedures, telephone etiquette, and the ability to efficiently and effectively create and produce quality detailed work with a high level of accuracy
  • Knowledge and application of construction materials, municipal and building codes, and procedures
  • Knowledge of mathematics including algebra and geometry
  • Knowledge of personal computers with related software applications with a windows operating system
  • Skills :

  • Skill in the operation of a computer system with related software
  • Efficiently and accurately key information using a keyboard and skill in performing data entry
  • Abilities :

  • Demonstrate the ability to create and produce quality detailed work with a high level of accuracy efficiently and effectively
  • Ability to establish and maintain effective working relationships with employees, customers, and citizens
  • Communicate clearly and concisely, both verbally and in writing
  • Handle multiple tasks and projects, set appropriate priorities, and meet deadlines
  • Develop and maintain a collaborative and respectful working relationship with staff and others
  • Handle stressful situations with tact and diplomacy while maintaining a high level of customer service
  • Independently read and interpret construction documents, and maps in relation to the tasks of the job
  • Working Conditions

    Essential Personnel :

  • When a local announcement of emergency or disaster is declared by the city, all City of Aurora employees may be required to work as essential personnel.
  • Physical Demands :

  • Light physical work requiring ability to lift and / or move a maximum of 20 pounds with or without assistance.
  • Occasional lifting, carrying, walking and frequent standing at the counter.
  • Frequent hand / eye coordination to operate a computer keyboard, mouse, and general office equipment.
  • Clear vision to read and interpret reports, documents, and other written material.
  • Frequent speech communication and hearing to maintain communication with employees and citizens.
  • Work Environment :

  • Primarily works in a clean, comfortable, office environment.
  • Equipment Used :

  • Uses standard office equipment including a personal computer, calculator, architectural and engineering scales, fax / copy machines, multi-line telephones, and code books.
  • This position may require the incumbent to use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment.
  • For Veterans :

    Preference : Please show all of your employment history, including military service and related documentation on the application. The City of Aurora is an equal opportunity employer. We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission. Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace. A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.

    Drug Testing, Thorough Criminal Background Check, and Employment References :

    As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check.

    Applicants selected for safety-sensitive positions are required to complete and pass a drug screening as a condition of employment. Safety sensitive positions include Civil Service positions within Police and Fire Departments and positions where their job responsibilities have direct and substantial responsibility that would impact the health and safety of others.

    Employment references will be conducted on finalists for City of Aurora vacancies.

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    Permit Technician • Aurora, CO, US

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