Talent.com
Multi Unit Manager – Offered Competitive Compensation
Multi Unit Manager – Offered Competitive CompensationDunkin - Baskin Robbins • Rock Springs, WI, United States
No longer accepting applications
Multi Unit Manager – Offered Competitive Compensation

Multi Unit Manager – Offered Competitive Compensation

Dunkin - Baskin Robbins • Rock Springs, WI, United States
30+ days ago
Job type
  • Full-time
Job description

If youre ready to take your career to the next level with a company that is rapidly growing, then we have the opportunity that you've been looking for.

A Multi-Unit Manager (MUM) is generally responsible for leading the overall operations for 2-4 restaurants. Multi-Unit Managers must have a high level of personal integrity and are able to drive results through continuous employee coaching, training, and sales and profit growth. They are also responsible for providing strong, positive leadership to his / her team to deliver Friendly guest experiences, serve the Freshest products, run the Cleanest restaurants, and provide the Fastest service. They are responsible for working with Restaurant Managers to oversee all aspects of the daily operations of the restaurant.

A Multi-Unit Manager is generally responsible for leading the overall operations of multiple Dunkin locations including recruiting, hiring, onboarding, training, management development, managing budgets and ensuring Managers and Crew are delivering great guest service and executing applicable Brand standards and procedures in the restaurants.

Multi-Unit Managers Responsibilities' include but are not limited to :

Team Environment

  • Responsible for general Human Resource functions such as, but not limited to recruiting, hiring, conducting performance reviews, developing performance improvement plans, and professional development
  • Ensure appropriate training tools are utilized

Operational Excellence

  • Create and maintain a people first culture in the restaurant
  • Monitor, follow up and report training progress
  • Ensure a safe, secure, and healthy work environment for safety, food safety, and sanitations guidelines; comply with all applicable laws
  • Ensure Brand standards, recipes and systems are executed
  • Lead team meetings to communicate relevant operations information, e.g.seasonal products
  • Profitability

  • Identify and support systems to control costs and maintain budgets
  • Provide coaching and feedback to Restaurant and Assistant Restaurant Managers regarding Brand standards, sales, marketing, and labor and food costs
  • Support sales goals by developing action plans for seasonal forecasting
  • Ensure tools and systems are in place to roll out new products, systems and processes
  • Skills / Qualifications

  • Associates degree in related field or equivalent in education and experience
  • Fluent in English
  • Microsoft Office proficiency
  • Facilitation and presentation skills
  • Written and verbal communication skills
  • Competencies / Guest Focus

  • Understands and exceeds guest expectations, needs and requirements
  • Develops and maintains guest relationships
  • Displays a sense of urgency with guests
  • Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
  • Resolves guest concerns by following Brand recommended guest recovery process
  • Passion for Results

  • Sets and maintains high standards for self and others, acts as a role model
  • Consistently meets or exceeds goals
  • Contributes to the overall team performance; understands how his / her role relates to others
  • Sets, prioritizes and maintains focus on important activities
  • Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results
  • Problem Solving and Decision Making

  • Identifies and resolves issues and problems
  • Uses information at hand to make decisions and solve problems; includes others when necessary
  • Identifies root cause of a problem and implements a solution to prevent from recurring
  • Empowers others to make decisions and resolve issues
  • Interpersonal Relationships & Influence

  • Develops and maintains relationships with team
  • Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
  • Encourages collaboration and teamwork
  • Leads others; negotiates and takes effective action
  • Building Effective Teams

  • Identifies and communicates team goals
  • Monitors progress, measures results and holds others accountable
  • Creates strong morale and engagement within the team
  • Accepts responsibilities for personal and team commitments
  • Recognizes and rewards employees strengths, accomplishments and development
  • Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources
  • Conflict Management

  • Seeks to understand conflict through active listening
  • Recognizes conflicts as an opportunity to learn and improve
  • Resolves situations using facts involved, ensuring consistency with policies and procedures
  • Escalates issues as appropriate
  • Works collaboratively with employees to create individual development plans to strengthen employees knowledge and skills
  • Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly
  • Provides challenging assignments for the purpose of developing others
  • Uses coaching and feedback opportunities to improve performance
  • Identifies training needs and supports resources for development opportunities
  • Leading with Vision

  • Sets clear, meaningful, challenging and attainable group goals and expectations that are aligned with those of the organization
  • Drives a clear vision or sense of purpose and clearly communicates to the team
  • Links mission, vision, values, goals and strategies to everyday work
  • Strategic Thinking

  • Sees where current trends will lead, and how they may influence the organizations direction
  • Translates the vision for a program into clear strategies
  • Thinks in strategic terms and is able to make the connection across functional teams
  • Proven success in QSR management and Multi Unit experience is required. Drive-thru experience service experience is essential.

  • ? Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisees restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employees terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
  • Create a job alert for this search

    Multi Unit Manager • Rock Springs, WI, United States

    Related jobs
    Waterpark Front Desk

    Waterpark Front Desk

    Wisconsin Dells Visitor & Convention Bureau • Wisconsin Dells, WI, United States
    Full-time
    The primary responsibilities and duties of this position consist of, but are not limited to, the following : .Willingness to take the most effective role deemed necessary by supervisors or managers.M...Show more
    Last updated: 14 days ago • Promoted
    MULTI UNIT MANAGER

    MULTI UNIT MANAGER

    Dunkin Donuts • Sauk City, WI, US
    Full-time
    If you're ready to take your career to the next level with a company that is rapidly growing, then we have the opportunity that you've been looking for. A Multi-Unit Manager (MUM) is generally respo...Show more
    Last updated: 30+ days ago • Promoted
    Small Engine Technician

    Small Engine Technician

    Blain's Farm & Fleet • Dodgeville, WI, US
    Full-time
    Company & Benefits Information.At Blain's Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a...Show more
    Last updated: 30+ days ago • Promoted
    Project Manager / Estimator

    Project Manager / Estimator

    Kraemer Brothers • Plain, WI, US
    Full-time
    Kraemer Brothers is a family owned, general contractor based in Plain, WI.Kraemer Brothers is known for commitment to quality, reliability in service, and integrity in relationships.Kraemer Brother...Show more
    Last updated: 30+ days ago • Promoted
    Seasonal Forklift Driver - 3rd Shift Located in Belleville, WI

    Seasonal Forklift Driver - 3rd Shift Located in Belleville, WI

    Duluth Trading Company • Mineral Point, WI, US
    Full-time
    Peak Holiday Premiums effective November 24th - December 21st .Are you ready to embark on a career in the warehouse logistics industry? Apply now to learn more about joining Duluth’s Ful...Show more
    Last updated: 2 days ago • Promoted
    Seasonal Forklift Driver - 2nd Shift Located in Belleville, WI

    Seasonal Forklift Driver - 2nd Shift Located in Belleville, WI

    Duluth Trading Company • Mineral Point, WI, US
    Full-time
    Peak Holiday Premiums effective November 24th - December 21st .Are you ready to embark on a career in the warehouse logistics industry? Apply now to learn more about joining Duluth’s Ful...Show more
    Last updated: 30+ days ago • Promoted
    Seasonal Warehouse Associate - 3rd Shift Located in Belleville, WI

    Seasonal Warehouse Associate - 3rd Shift Located in Belleville, WI

    Duluth Trading Company • Mineral Point, WI, US
    Full-time
    SATURDAY & SUNDAY PREMIUM : An additional $3.September 15th through December 21st.PEAK HOLIDAY PREMIUM : An additional $1. November 24th through December 21st.Are you ready to embark on a ca...Show more
    Last updated: 30+ days ago • Promoted
    Multi Unit Manager

    Multi Unit Manager

    Dunkin' • Sauk City, WI, US
    Full-time
    Multi-Unit Manager Opportunity.If you're ready to take your career to the next level with a company that is rapidly growing, then we have the opportunity that you've been looking for.A Multi-Unit M...Show more
    Last updated: 30+ days ago • Promoted
    Seasonal Maintenance Technician - Weekends Located in Belleville, WI

    Seasonal Maintenance Technician - Weekends Located in Belleville, WI

    Duluth Trading Company • Mineral Point, WI, US
    Full-time
    SATURDAY & SUNDAY PREMIUM : An additional $3.September 15th through December 21st.PEAK HOLIDAY PREMIUM : An additional $1. November 24th through December 21st.Duluth strives to employ a work...Show more
    Last updated: 30+ days ago • Promoted
    Account Manager

    Account Manager

    TDS Telecom • Middleton, US
    Full-time
    At TDS Telecom, connecting people is at the heart of everything we do.We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities.We are dedicated to excel...Show more
    Last updated: 21 days ago • Promoted
    Project Manager

    Project Manager

    Kraemer Brothers • Plain, WI, US
    Full-time
    Kraemer Brothers is a family owned, general contractor based in Plain, WI.Kraemer Brothers is known for commitment to quality, reliability in service, and integrity in relationships.Kraemer Brother...Show more
    Last updated: 30+ days ago • Promoted
    Multi Unit Manager

    Multi Unit Manager

    Baskin Robbins • Sauk City, WI, US
    Full-time
    Multi-Unit Manager Opportunity.If you're ready to take your career to the next level with a company that is rapidly growing, you have the opportunity you've been looking for.A Multi-Unit Manager (M...Show more
    Last updated: 30+ days ago • Promoted
    Cycle Counter - 2nd Shift Seasonal Located in Belleville, WI

    Cycle Counter - 2nd Shift Seasonal Located in Belleville, WI

    Duluth Trading Company • Ridgeway, WI, US
    Full-time
    Peak Holiday Premiums effective November 24th - December 21st .The Seasonal Inventory Analyst role is responsible for cycle counting our primary, reserve, and emergency pick locations (EPL) da...Show more
    Last updated: 30+ days ago • Promoted
    Small Engine Parts Associate

    Small Engine Parts Associate

    Blain's Farm & Fleet • Dodgeville, WI, US
    Full-time
    Company & Benefits Information.At Blain's Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a...Show more
    Last updated: 30+ days ago • Promoted
    Machine Operator I-PM

    Machine Operator I-PM

    Wabash • Elroy, WI, United States
    Full-time
    Department : Operations FLSA : Hourly Non-Exempt.Sets-up and operates a production machine in accordance with established procedures and guidelines. Reads and interprets blueprints and diagrams to sel...Show more
    Last updated: 30+ days ago • Promoted
    Machine Operator I-AM

    Machine Operator I-AM

    Wabash • Elroy, WI, United States
    Full-time
    Department : Operations FLSA : Hourly Non-Exempt.Sets-up and operates a production machine in accordance with established procedures and guidelines. Reads and interprets blueprints and diagrams to sel...Show more
    Last updated: 16 days ago • Promoted
    Part-Time Retail Keyholder

    Part-Time Retail Keyholder

    Duluth Trading Company • Barneveld, WI, US
    Part-time
    A successful Retail Sales Manager will strive to go for WOW! Go for WOW! is the standard of customer service at Duluth Trading Company. It is treating the customer right and looking for opportunitie...Show more
    Last updated: 14 days ago • Promoted
    Cycle Counter - Weekend Shift Seasonal Located in Belleville, WI

    Cycle Counter - Weekend Shift Seasonal Located in Belleville, WI

    Duluth Trading Company • Mineral Point, WI, US
    Full-time
    SATURDAY & SUNDAY PREMIUM : An additional $3.September 15th through December 21st.PEAK HOLIDAY PREMIUM : An additional $1. November 24th through December 21st.The Seasonal Inventory Analyst ...Show more
    Last updated: 30+ days ago • Promoted
    Tommy Bartlett Exploratory Attraction Attendant

    Tommy Bartlett Exploratory Attraction Attendant

    Wisconsin Dells Visitor & Convention Bureau • Wisconsin Dells, WI, United States
    Full-time
    Must be 18 years of age and flexible with schedule (able to work weekdays and weekends).Greeting and Assisting Guests - posess strong customer service skills. Working with Exhibits in the Explorator...Show more
    Last updated: 30+ days ago • Promoted
    Maintenance Supervisor

    Maintenance Supervisor

    Wisconsin Dells Visitor & Convention Bureau • Wisconsin Dells, WI, United States
    Full-time
    The basic function of this position is to oversee the overall operation and administration of the Maintenance departments and their subordinate departments. Reports to : Maintenance Director.Reportin...Show more
    Last updated: 30+ days ago • Promoted