Director, Underwriting

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.

We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.

Primary Function

Site or multi-site responsibility for the company's originations consumer operations center. The Director - Underwriting (UW) will motivate and lead an Underwriting team which consists of 4-8 Underwriting Managers each supporting 8-10 UW team members. They will provide leadership within the various operations functions including, but not limited to, process flow management and implementation, state and federal compliance, risk assessment, policy and procedures implementation and pipeline management.

Principal Duties

• Ensure that departmental areas of responsibilities are efficient, and that the loan files are supported by adequate documentation to ensure the viability of loans for sale in the secondary market.
• Lead and mentor underwriting managers in the lending channel. Subject matter expert and decision maker on underwriting execution in the channel
• Implement corporate goals and initiatives as communicated by Operation's senior management.
• Monitor monthly and quarterly production goals to support the center's business plan.
• Monitor Trend and analyze underwriting performance based on service levels, QC results, Self-testing results, and delinquency and portfolio characteristics.
• Monitor and test compliance with regulatory requirements for Regulation B and HMDA.
• Manage process flows and procedures consistent with corporate goals, state and federal laws and secondary market investor requirements as well as monitoring the effectiveness of those flows and procedures.
• Interact with and help manage processing and closing vendors to address escalated issues, customer service and turnaround times.
• Resolve loan related problems as they are escalated past the teams.
• Work with the channel senior leadership to balance staffing levels and assist in selection of candidates for hire in the center.
• Manage vendors to address escalated issues, customer service and turnaround times.
• Analyze and suggest system changes to increase efficiency and productivity within the teams.
• Responsible for maintaining and updating worksheets, checklists, policies and procedures.
• Coach and counsel the team associates for peak performance.
• Exercising the usual authority of a Senior Manager concerning staffing performance appraisals, promotions, salary recommendations and terminations.

Education and Experience Requirements

Position responsibilities are governed by Federal SAFE Act qualification standards and / or state licensing, registration or exemption requirements. As a result, the applicant is required to demonstrate financial responsibility, character and general fitness to perform in the role and is subject to additional criminal record restrictions. Employees in this position are subject to on-going credit and background reviews to ensure continued compliance with position responsibilities.

Additional Information :

While this description is intended to be an accurate reflection of the position's requirements, it in no way implies / states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.

Company Benefits :

Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!

Newrez NOW :

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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