Talent.com
Donor Relations and Operations Coordinator
Donor Relations and Operations CoordinatorArchdiocese of Miami • Miami Shores, FL
Donor Relations and Operations Coordinator

Donor Relations and Operations Coordinator

Archdiocese of Miami • Miami Shores, FL
30+ days ago
Job type
  • Full-time
Job description

Job Description

The Archdiocesan Development Corporation Office, of the Pastoral Center in Miami Shores, Florida, is hiring for a Donor Relations and Operations Coordinator. S / he is responsible for cultivating and maintaining positive relations between donors and the archdiocese, reinforcing the donor community's perception of the mission of the Catholic Church in Miami. The Donor Relations and Operations Coordinator is also responsible for managing the overall operations of the Development Corporation, including oversight of all administrative and operational functions and research profiles and briefings. This position supports the President of the Development Corporation as well as other members of the Development Corporation by streamlining internal and external communications about and with donors, as well as performing the clerical tasks involved in gift processing. The Donor Relations and Operations Coordinator will perform all duties and responsibilities in alignment with the mission, vision and values of the Catholic Archdiocese of Miami.

Responsibilities include :

Development Operations :

  • Manage the general operations of the Development Corporation, including managing the accounts payable process, office supply inventory and ordering, and IT needs and facilities coordination.
  • Maintain organizational calendars, coordinate meetings, and ensure meeting logistics (space, materials, technology) are prepared.
  • Prepare and manage all expense reports, reimbursements, and monthly corporate card reconciliation reports for the Development Corporation.
  • Provide exemplary customer service to all internal and external constituents who contact the Development Corporation and / or the Catholic Community Foundation by phone, email, fax or in person.
  • Resolve conflicts and problems directed to the office from the entities, escalating to President when necessary.
  • Design and implement streamlined internal processes for calendaring, messaging, meeting scheduling, follow-up, and debriefing protocols.
  • Provide logistical support for fundraising campaigns and special events. Answer phones and greet visitors to the Development Corporation, providing a welcoming and professional environment.
  • Collaborate with parishes, schools, programs, and other Archdiocesan offices on cross-functional projects and initiatives.
  • Participate in the planning and execution of stewardship and fundraising events, contributing to logistics and communications. Accurately prepare all documents requiring the Cabinet Secretary / President's signature, ensuring clarity, completeness, and timeliness.
  • Manage document preparation, filing systems, and general correspondence for the Cabinet Secretary / President and senior leadership.
  • Assist the Cabinet Secretary / President with various special projects, initiatives, and confidential assignments as needed.
  • Track financial submissions and ensure compliance with internal financial policies.
  • Support the preparation of departmental budgets and financial documentation.
  • Regularly evaluate initiatives and results, both in the formative stages and post-cycle, report results to President.
  • Perform all duties and responsibilities in alignment with the mission, vision and values of the Catholic Archdiocese of Miami.
  • Other duties as assigned.

Donor Relations :

  • Cultivate and maintain positive and mutually rewarding relations between the Archdiocese of Miami and its donors as well as the parishes, schools and other entities, and programs.
  • Responsible for devising and using consistent, accurate and appropriate information-sharing mechanisms relating to donor communications.
  • Act as a liaison to the Development team to provide cultivation and stewardship assistance to individual donors and prospects. Provide data to team leaders for prospect identification and development.
  • Provide exemplary customer service to all internal and external constituents who contact the Development Corporation by phone, email, fax or in person and all attendees at events.
  • Track donor relations and communications in Raiser's Edge, the Development database, to enhance relationships and increase the likelihood of continued contributions.
  • Work closely with Development staff to report to donors on the use of gifts, arrange meetings between donors and beneficiaries if appropriate, and help celebrate gifts.
  • Respond to special needs and requests of donors.
  • Provide production and clerical assistance to the team to support events.
  • Collaborate with other offices, programs and parishes within the Archdiocese as assigned on projects.
  • Continuously seek improvements and efficiencies in programs and procedures to obtain better results.
  • Other duties as assigned.
  • Qualifications :

  • Associates degree and two-to-five years' experience in customer service, sales, or marketing in a professional environment.
  • Preferred : Bachelor's degree in Communications, Business Administration, Public Administration, Non-Profit Management, Marketing, or related discipline and two-to-five (2-5) years' experience in development / non-profit environment.
  • Excellent customer service skills required.
  • Must exercise discretion and confidentiality regarding donor information.
  • Must be punctual, dependable and reliable, with a disposition of service to others.
  • Proven experience in producing marketing pieces, including web-based communications and social media is strongly preferred.
  • Professional writing experience is strongly preferred.
  • Knowledge of search-engine-optimization best practices.
  • Knowledge of Raiser's Edge or other gift processing database a plus.
  • Must have a valid Florida Driver License and State-required auto insurance.
  • Good time management skills, including ability to manage several projects at the same time is required.
  • Knowledge of social media applications and platforms; mobile services experience preferred.
  • Basic HTML, Photoshop and other Web production skills a plus.
  • Proficiency with Raiser's Edge is strongly preferred.
  • Good computer literacy, including ability to navigate online applications and search engines effectively.
  • Proficiency in MS Outlook, Word, Excel and PowerPoint is required.
  • Type at least 60 wpm with 90% accuracy.
  • Good spelling and grammar required.
  • Good oral and written English-language communication skills is a must, including a clear speaking voice.
  • Good Spanish-language spoken and written communication skills strongly preferred.
  • Good Haitian Creole-language spoken and written communication skills is a plus.
  • Must be supportive of the mission and tenets of the Roman Catholic Church.
  • Knowledge of the basic tenets of Catholic Church and parish structures; Experience in a Roman Catholic environment preferred.
  • Must have professional demeanor.
  • Create a job alert for this search

    Operation Coordinator • Miami Shores, FL

    Related jobs
    Freight Broker Agent - Experience Required

    Freight Broker Agent - Experience Required

    Logistic Dynamics Inc. • Hialeah, FL, US
    Full-time
    Freight Broker Agent (Experience Required).Logistic Dynamics (LDi) is a 3rd Party Logistics (3PL) company that focuses on building our independent contractors (1099) businesses with our Agent-based...Show more
    Last updated: 30+ days ago • Promoted
    Seasonal Retail Sales and Recovery Associate, Pembroke Lakes

    Seasonal Retail Sales and Recovery Associate, Pembroke Lakes

    Macy's • Pembroke Pines, FL, United States
    Full-time +1
    Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditions. Macy's 4th of July Fireworks, and the wonder of...Show more
    Last updated: 30+ days ago • Promoted
    Mortgage Loan Officer

    Mortgage Loan Officer

    Satori Mortgage • North Miami, FL, United States
    Full-time
    Are You an Unstoppable, High-Energy Lead Gen Machine? This Opportunity Is For You, Hardcore Closer!.Are you always connecting with people and giving back to your community? If this sounds like you,...Show more
    Last updated: 29 days ago • Promoted
    Mortgage Loan Officer Elite Live Transfer Division

    Mortgage Loan Officer Elite Live Transfer Division

    Satori Mortgage • Hialeah, FL, United States
    Full-time
    Getting in on the Ground Floor.Are You a Killer Closer on Live Calls? Join Our Live Transfer Lead Division and Turn Every Call into Gold!. Do you know the thrill of picking up a live call and closin...Show more
    Last updated: 29 days ago • Promoted
    Associate Actuary

    Associate Actuary

    Munich RE • Miramar, FL, United States
    Full-time
    Amelia, United States; Akron, United States; Ann Arbor, United States; Athens, United States; Atlanta, United States; Augusta, United States. Bremen, United States; Carmel, United States; Cary, Uni...Show more
    Last updated: 30+ days ago • Promoted
    163361 - Bilingual Case Management Coordinator (Spanish)

    163361 - Bilingual Case Management Coordinator (Spanish)

    A-Line Staffing Solutions LLC • Hialeah, FL, US
    Full-time
    A-Line Staffing is now hiring Bilingual Case Management Coordinator in Miami-Dade, FL.The Bilingual Case Management Coordinator would be working for a leading organization and has career growth pot...Show more
    Last updated: 21 days ago • Promoted
    Side Hustle Coordinator (Part-Time Remote)

    Side Hustle Coordinator (Part-Time Remote)

    Finance Buzz • Miami Gardens, Florida, US
    Remote
    Full-time +2
    We are looking for someone to take part in a program designed for people who already hold a full-time position but want extra income. You’ll explore proven side-hustle models, try them out, and find...Show more
    Last updated: 30+ days ago • Promoted
    Member Growth and Onboarding Coordinator

    Member Growth and Onboarding Coordinator

    ChenMed • West Park, FL, United States
    Full-time
    For both our patients and our team members.Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?.Were diff...Show more
    Last updated: 1 day ago • Promoted
    Portfolio Management Officer II

    Portfolio Management Officer II

    Amerant Bank • Miramar, FL, US
    Full-time
    Assist in the maintenance of credit quality, the portfolio administration, and monitoring of credit quality for the assigned loan portfolio. Monitor portfolio and individual loan relationship trends...Show more
    Last updated: 11 days ago • Promoted
    Loan Officer

    Loan Officer

    Caliver Beach Mortgage, LLC • Hialeah, FL, United States
    Full-time
    Do you have strong relationship building skills? Have you built your business largely on referrals? Are you an entrepreneur at heart? If so, then we have an exciting opportunity for you.Become your...Show more
    Last updated: 30+ days ago • Promoted
    Pharmacy Operations Manager - FT - Days - MHM

    Pharmacy Operations Manager - FT - Days - MHM

    Memorial Health Care System • Miramar, FL, United States
    Full-time
    At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes...Show more
    Last updated: 9 days ago • Promoted
    Regional Operations Consultant

    Regional Operations Consultant

    Amerant Bank • Miramar, FL, US
    Full-time
    As a Regional Operations Manager, you help create the energy and excitement around Amerant Bank providing the right solutions and guidance to Retail, Business Banking and Private Client Group as we...Show more
    Last updated: 30+ days ago • Promoted
    Pediatric Dental Treatment Coordinator - Travel Position

    Pediatric Dental Treatment Coordinator - Travel Position

    Sage Dental • Pembroke Pines, FL, United States
    Full-time
    Join Sage Dental, the premier Dental Support Organization (DSO) in the Southeast, as we continue to expand! Our commitment to innovation and patient-centric care sets us apart, and we are in search...Show more
    Last updated: 18 hours ago • Promoted • New!
    Overnight Admissions Coordinator

    Overnight Admissions Coordinator

    United Recovery Project • Pembroke Pines, FL, US
    Full-time
    We are seeking a compassionate, motivated, Admissions Coordinator / Phone Representative with experience in the Substance Abuse Treatment and / or Mental Health industry. Must be available to work over...Show more
    Last updated: 30+ days ago • Promoted
    Commercial Credit Review Officer III

    Commercial Credit Review Officer III

    Amerant Bank • Miramar, FL, US
    Full-time
    Lead examinations of the different loan portfolios of AMTB, ensuring that the credit quality and credit administration of the Bank’s portfolio conforms to Bank’s Policy & Procedures, and regulatory...Show more
    Last updated: 30+ days ago • Promoted
    Retail Store Donation Coordinator

    Retail Store Donation Coordinator

    Feeding South Florida, Inc. • Pembroke Park, FL, US
    Full-time
    The primary objective of the Retail Store Donation Coordinator (RSDC) is to support the Food Supply Chain department in sourcing food from the following sourcing channels : Retail / Wholesale and Manu...Show more
    Last updated: 27 days ago
    Medicare / Medicaid Collections Coordinator 2

    Medicare / Medicaid Collections Coordinator 2

    VITAS Healthcare • Miramar, FL, United States
    Full-time
    Medicare / Medicaid Collections Coordinator is responsible for the timely billing and collection of Medicare and Medicaid claims. Enter admission and claims information into system.Review Medicare acc...Show more
    Last updated: 2 days ago • Promoted
    Account Services Principal Approver

    Account Services Principal Approver

    TradeStation • Plantation, FL, US
    Full-time
    TradeStation is an online brokerage firm seeking to level the playing field for self-directed investors and traders, empowering them to claim their individual financial edge.At TradeStation, we're ...Show more
    Last updated: 21 days ago • Promoted