Community Health Worker - East Hawaii

As a Community Health Worker servicing East Hawaii, you will provide vital assistance to clients in navigating the healthcare system while offering culturally appropriate education on chronic disease prevention, physical activity, and nutrition. Your work, rooted in the six pillars of CHW practice - respect, community base, capacity building, service to the underserved, social justice and health equity, and advocacy - aims to empower clients by enriching their health literacy and self-reliance. Collaborating closely with primary care teams, behavioral health specialists, and health educators, you will operate across clinical and community-based settings, including client homes. This position reports to the Community Health Worker Manager.

Location Requirement : This is not a remote position; it requires regular onsite attendance at the HMONO headquarters located in Hilo from which travel throughout the East Hawaii region will be required to conduct client home visits and outreach activities. Employee must report back to headquarters at the end of each day unless alternate arrangements are approved beforehand by the CHW Manager. This employee is expected to provide support outside of the East Hawaii region if necessary to support business objectives.

Duties and Responsibilities

• Conduct outreach in diverse settings such as homes, communities, and clinics, effectively communicating the program objectives and potential impacts on well-being.
• Identify socio-economic determinants influencing clients' health and collaborate on comprehensive health and social management plans.
• Maintain meticulous documentation of client encounters, ensuring accuracy and completeness; generate monthly encounter reports; maintain detailed electronic client files, which include client notes, release of information, assessments and other medical documents acquired on behalf of the client. Documents activities, service plans, and outcomes proficiently.
• Coach clients in the management of chronic health conditions and inspire active engagement in self-care. Aid clients in understanding care plans and instructions.
• Facilitate access to health-related services and advocate for clients' medical needs during visits.
• Coordinate services between providers and clients, monitoring adherence to care plan objectives.
• Expand knowledge of community resources, assisting clients in accessing essential services and support.
• Cultivate positive relationships within the team and with stakeholders, striving to reduce barriers.
• Travel to client residences, community venues, and agencies throughout East Hawaii for outreach efforts.
• Provide education on lifestyle modifications, emphasizing health promotion and disease prevention.
• Collaborate with clients and families to address concerns and enhance service delivery satisfaction.
• Build partnerships to promote recovery, resiliency, and wellness among individuals and families.
• Other duties as assigned.

Knowledge and Abilities Required

Minimum Qualifications

High school diploma or equivalent

Three years of general experience plus one year of experience directly related to the social work setting or relevant area, including duties such as but not limited to conducting client health assessments collecting vitals, and maintaining client records in the electronic health records system.

Community Health Worker certificate (or, currently enrolled in a program and expected to complete within 18 months of employment)

Preferred Qualifications

Application Requirements