BPO Insurance Licensing Director

BPO INSURANCE LICENSING DIRECTOR

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are seeking an experienced BPO Insurance Licensing Director to support Property and Casualty business process outsourcing accounts. In this role, your primary responsibility will be working with licensing specialists in managing the licensing and registration of new and existing insurance professionals.

In this role, you will oversee representative terminations, exam windows, insurance appointments and processing maintenance requests for existing agents. The duties required include ensuring compliance with federal and state regulatory agencies. In addition, candidates for this role should be highly organized, display a high degree of ownership, and possess a strong work ethic.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

POSITION RESPONSIBILITIES

Licensing directors oversee the P&C licensing requirements and maintenance of new and existing agents. In this role, you will be the primary point of contact for the client, the MCI operations, and the shared services team.

Key Responsibilities :

• Work with specialists and managers to assist agents in obtaining their insurance licenses.
• Communicate requirements with internal teams and follow up when necessary
• Ensure fingerprint requirements are followed
• Verify applicants' forms are completed accurately
• When needed, communicate with state regulators to inquire about state-specific requirements and / or the status of state registrations.
• Manages licensing fees and ensures waiver processes are followed correctly.
• Ensures the processing and completion of registered individuals' terminations are done on time
• Assist specialists and managers in ensuring appropriate exams are taken, and the results are recorded.
• Verifies data in various computer systems for representatives, advisors, and employees, including change requests for addresses, contracts, etc. up to date
• Ensure annual renewal and terminations of registration are in compliance
• Answers securities and advisory questions from advisors, support staff, and employees
• Manages the onboarding of registered employees
• All other duties as assigned

CANDIDATE QUALIFICATIONS

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities :

CONDITIONS OF EMPLOYMENT

All MCI Locations

Subject to the program and location of the position

COMPENSATION DETAILS

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What you can expect from MCI :

Compensation & Benefits that Fit Your Life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same : rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

PHYSICAL REQUIREMENTS

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit / stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

REASONABLE ACCOMMODATION

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

DIVERSITY AND EQUALITY

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider