Pharmacy Department Clerk- Bilingual English / Spanish- Essex County NJ

Job Summary

To assist callers in reaching the appropriate Nirvana team member for medication refill requests from pharmacies, providers, and patients according to the policies and procedures of Nirvana Healthcare Management Services

Description of the duties and responsibilities

Pharmacy clerks are responsible for transferring callers such as patients, pharmacies, or insurance payors to reach the correct team for assistance with their requests. The clerk will be familiarized with our policies and software for accurate and efficient communication with callers.

Positions available include full-time positions. Shifts available include 9A - 5P and 10A - 6P, hours may be flexible.

Required qualifications

Knowledge Qualifications :

• Excellent communication skills
• Knowledge of computer applications such as Microsoft Office (Outlook, Word, Excel, Calendar, Teams) is preferred
• Bilingual (Spanish / English fluently)

Skill and Ability Qualifications :

Preferred Qualifications :

Commitment to diversity

Nirvana Healthcare Management Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws