Integration Support Engineer (GoAnywhere & MuleSoft)

Overview

Integration Support Engineer (GoAnywhere & MuleSoft) at KPMG US. Hybrid work opportunity.

Responsibilities

• Serve as the subject matter expert for the GoAnywhere MFT Platform, overseeing daily operation and health; work with specialists to resolve complex integration issues
• Manage and prioritize production support tickets, ensuring timely resolution and clear communication with stakeholders; perform root cause analysis for integration issues and implement preventive measures to ensure system stability and performance
• Diagnose and resolve complex system configuration, production, and deployment problems within the GoAnywhere environment; use monitoring and logging tools (such as MuleSoft Monitoring, queues and more) to identify and address performance bottlenecks
• Design, develop, and automate secure file transfer workflows and scripts to meet business and security needs; administer and configure the GoAnywhere platform, including creating accounts, managing SFTP sites, and ensuring compliance; provide 2nd / 3rd level support for complex file transfer and platform issues
• Work closely with cross-functional teams, including business analysts, developers, and project managers, to understand integration requirements and translate them into technical solutions; Communicate complex technical concepts and issues to both technical and non-technical stakeholders
• Design, develop, and deploy MulsSoft APIs, integrations, and batch processes using Anypoint Studio, Anypoint API Manager, and CloudHub

Qualifications

KPMG is an equal opportunity employer. We comply with applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status. No phone calls or agencies please.

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