Commercial Leadership Training Director

Commercial Leadership Training Director

The Commercial Leadership Training Director is responsible for the content development and program delivery of leadership development programs for commercial leaders such as Leading High Performing Teams, Coaching Skills, Handling Challenging Conversations, Business Acumen, Executive Presence, etc.

The role designs and delivers content and training that support the commercial organization's strategy, values, and goals, ensuring leaders are offered needed curriculum and training to master leadership skills and coaching needed to engage and lead the team, and improving best in class leader capabilities, customer facing strategy, capability and outcomes across the organization.

Role Responsibilities

Design and develop curriculum and content to meet individual and organizational leadership development needs within specified timescales and resources; identify and incorporate appropriate training methodologies and delivery channels; oversee the development of content to support high levels of learner engagement and achievement of learning outcomes.

Conduct engaging customer facing and sales leadership development programs, both virtually and in person, to support leaders' personal development.

Conduct training programs to enable sales leaders to effectively coach their teams, facilitate salesforce effectiveness.

Familiarize with and act as an expert for leadership and sales leader development.

Oversee multi-modal learning resources, including print, eLearning modules, leader-led workshops, presentations, coaching, and sustainability programs.

Utilize learning technology and manage training courses using Pfizer endorsed platforms such as Microsoft Teams, PLA Platform, and Questionmark.

Coordinate with other members of the Customer Engagement Training organization to ensure timely and relevant creation, delivery and continuous improvement of training content and outcomes.

Collaborate with the Global Customer Engagement team and other relevant stakeholders to determine suitable content for implementation in alignment with platform.

Work with Leadership Engagement & Development Team Lead to develop best practices and materials for Global Customer Engagement Training Team to leverage for sales leader development.

Candidate demonstrates a breadth of diverse leadership experiences and capabilities including : the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

Qualifications

Basic Qualifications

Bachelor's degree required with 8+ years of experience in leadership development, coaching or related experience

Previous experience leading people and matrixed organizations within commercial (i.e. sales, account management, marketing, etc.)

Experience delivering training as a field faculty member or similar capacity

Ability to align knowledge with business priorities and execute strategies accordingly

Executive presence and ability to influence senior stakeholders internally and externally

Strong interpersonal skills with a track record of building partnership, interacting with stakeholders at varying levels, and working collaboratively across functions to meet share objectives

Outstanding presentation, facilitation and writing skills

Ability to develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences

Strong record of coaching teams to achieve personal and organizational goals

Project Management experience and organizational abilities to simultaneously manage multiple complex projects

People leadership experience, direct or cross-functional, including developing people to meet goals, providing constructive feedback, and employee motivation.

Demonstrated creativity skills, with a track record of creating innovative ideas, develop new and better ways of working

Ability to make sense of complex information to make sound judgment and decision making with minimal direction

A track record of holding self and others accountable to meet commitments

Experience leading a diverse team to achieve common goals, leveraging diverse perspectives.

Ability to understand the business environment and objectives and develop solutions accordingly

Preferred Qualifications

Experience in instructional design and curriculum development