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Application Analyst II
Application Analyst IIHCA Healthcare • Largo, FL, US
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Application Analyst II

Application Analyst II

HCA Healthcare • Largo, FL, US
1 day ago
Job type
  • Full-time
  • Part-time
Job description

Join to apply for the Application Analyst II role at HCA Healthcare

Introduction

Do you want to join an organization that invests in you as a(Application Analyst II)? At HCA Florida Largo Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Free counseling services and resources for emotional, physical and financial wellbeing
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for child, elder and pet care, home and auto repair, event planning and more
  • Consumer discounts through Abenity and Consumer Discounts
  • Retirement readiness, rollover assistance services and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn More About Employee Benefits

Note : Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for a dedicated Application Analyst II like you to be a part of our team.

Job Summary And Qualifications

The Application Analyst II responsibilities include oversight and facilitation of resources on application activities, to include second and third tier application support. This role will also assist with projects related to upgrades and new application implementations. This resource will be an escalation point for application support and will help drive the implementation and utilization of key applications they are assigned. They will understand and assist the team in developing the roadmap for those applications. The Application Analyst II must respond to application / system issues and take responsibility to ensure resolution and ongoing stability of the product. This resource will prioritize their work independently based on customer needs and departmental priorities. In addition, they will elevate and drive resolution of business, clinical, and technical concerns. This role will generally have greater responsibility than Application Analysts junior to the position, as well as assist the senior and consulting level roles with various support and initiatives for the application services team.

  • Supports team, division, and multiple facilities as a key IT resource for application implementation and support with greater responsibility than analysts junior to the role
  • Knows and applies the fundamental concepts and principles gained through experience to solve a range of problems
  • Considered the Subject Matter Expert (SME) for applications as assigned
  • Assists in multi-facility application implementation initiatives
  • Provides support by working with enterprise and facility resources as an application SME to resolve service desk incident tickets for assigned application or responsibilities with an increased responsibility over analysts junior to the role
  • Participates in on-call rotation and / or after hours support as needed
  • Collaborates with enterprise, division and / or facility resources to monitor and facilitate new application testing and implementation with an increased responsibility over analysts junior to the role
  • Assists the senior and consulting application analysts to develop policies and procedures, develop best practices and deliver training as needed
  • Assists the senior and consulting application analysts in process improvement efforts to streamline efficiency that require greater accountability than analysts junior to the role
  • Assists the senior and consulting application analysts to actively promote and support a broad range of division application standardization, utilization, integration, and optimization efforts with an increased responsibility over analysts junior to the role
  • Proactively leads and conducts facility rounding to ensure support needs are met, interactions documented, and issues escalated as needed.
  • Adheres to service management operational policies and best practices, contributing to enterprise and IT service management goals.
  • Helps to implement action plans based on application data and reports
  • May perform application audits based on policies and procedures
  • Partners with teams across divisions and enterprise to develop best practices, track trends, share technical expertise, and improve application efficiency with an increased responsibility over analysts junior to the role
  • Promotes system security and patient confidentiality and helps ensure compliance
  • EDUCATION

    Bachelor's Degree Preferred Or Equivalent Work Experience

    EXPERIENCE

    3+ years of general work experience (IT or healthcare experience preferred).

    CERTIFICATE / LICENSE

    Valid state driver's license and proof of auto insurance, if applicable.

    Seniority level

  • Mid-Senior level
  • Employment type

  • Full-time
  • Job function

  • Information Technology and Health Care Provider
  • Hospitals and Health Care
  • We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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    Application Analyst • Largo, FL, US

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