Senior Sales Manager - Mining

Sales Support Manager

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. As a Sales Support Manager, you will lead a global team dedicated to driving success across Caterpillar's Load & Haul portfolio of products including Underground Hard Rock Vehicles, Large Wheel Loaders, Wheel Dozers and Compactors, and Scrapers. Your mission is to deliver exceptional customer experiences and achieve global business objectives by supporting new machine sales globally, enabling value-driven solutions and shaping product strategy. In this role, you will oversee a team of seven Product Application Specialistsrecognized experts in the global mining industryensuring alignment, innovation, and excellence in every customer interaction.

What You'll Do

• Inspire and guide your team to ensure customers receive the right machine for the right applicationevery time. This is accomplished through the following strategic pillars :
• Value Selling & Deal Support
• Act as the go-to authority for global application expertise, guiding Caterpillar field teams, dealers, and customers.
• Ensure optimal machine selection and configuration through Total Cost of Ownership (TCO) analysis, competitive benchmarking, and production studies.
• Drive profitability by balancing volume and price realization, serving as the Price / Value consultant for major deals.
• Own technical product sales content, including value proposition materials and training programs for regional teams.
• Customer Needs & Market Development
• Champion the Voice of the Customer, translating insights into actionable product requirements.
• Host customer visits, deliver impactful presentations, and lead machine walkarounds.
• Support the development of go-to-market strategies and the launch of new products globally.
• NPI & Market Definition
• Support the definition of product roadmaps and multi-generational product plans (MGPP).
• Act as NPI Gateway Stewardoverseeing financials, Go to Market (GTM) deliverables, and pilot machine placements.

Why This Role Matters

Your leadership will directly influence Caterpillar's global mining strategy, ensuring our products deliver unmatched value and performance. By empowering your team and connecting customer needs with product innovation, you'll help shape the future of mining solutions worldwide.

What Skills You Will Have

Additional Information

Benefits

This position requires working onsite five days a week. Relocation is available for this position. Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com / careers.