Turpin Orthodontics is looking for a Patient Care Coordinator to join our established Ruston/West Monroe/Monroe team.
The best candidate for this role has strong attention to detail and a patient-centered mindset. If this sounds like you and you meet our qualifications below, we want to hear from you!
Schedule:
- Full-time.
- Monday through Thursday from 7:45AM-5:15PM.
- Fridays from 7:45AM to 12:00PM.
Benefits:
- Competitive compensation package.
- Medical, dental, vision, and life insurance.
- PTO and paid holidays.
- 401(k) options.
- Monday through Friday work schedule.
Qualifications:
- 1+ years of administrative experience in a dental or medical setting is required.
- Must be willing to travel to our Monroe, West Monroe, and Ruston locations on a weekly basis.
- Must have rockstar customer service skills.
- Warm and friendly personality to all patients and staff is required. We strive to “wow” our patients with our service and care.
Job Duties:
Duties include but are not limited to the following:
- Greet patients when they arrive at the office.
- Schedule appointments for patients.
- Maintain patient accounts and records.
- Prepare and send patient bills.
- Submit patient claims to insurance companies.
- Assist patients in filling out required intake and medical forms.
- Confirm appointments with patients via phone or email.
- Manage and organize communication and reports with referring offices.
- Manage payment plans.
- Keep track of office supplies and place orders for more supplies when necessary.
- Perform basic accounting tasks such as taking patient payments and preparing billing statements.
- Verify and update patient insurance information.
- Sort and organize incoming and outgoing mail.
- Ensure reception area is maintained and professional in appearance.