Talent.com
Field Staff Supervisor - Home Care
Field Staff Supervisor - Home CareAssociated Home Care • Norwood, MA, US
Field Staff Supervisor - Home Care

Field Staff Supervisor - Home Care

Associated Home Care • Norwood, MA, US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

About Associated Home Care Fueled by a real understanding of today’s challenges, Associated is committed to a fundamental re-imagining of what it means to age.

With over 20 years of operating experience, we have built a replicable service prototype, developed profitable, long-standing referral relationships, and created an innovative brand that positions us to serve the future customer.

We are embarking on an exciting new growth chapter that focuses on client service excellence, caregiver engagement, technological innovation, and growth in new markets.  The Opportunity We are a mission-driven organization that is dedicated to improving the lives of seniors as they age.

We are passionate about what we do providing seniors and their families with a comprehensive, vetted and coordinated in-home service network that is high-touch, tech-enabled, compassionate and extremely well managed.

We are in the exciting and dynamic home healthcare industry.  Our market opportunity is large and growing as the baby boomers age and the home increasingly becomes the epicenter for care as consumers demand convenience and lower-cost solutions.  Job Summary :

  • The Field Support Team Lead is a liaison between care center leadership and field employees.
  • The role requires a high degree of collaboration with other care center team members including the hiring and onboarding coordinators, the scheduling team, field nurses and care center leadership to maintain relationships with and resolve problems for the field staff.
  • The position will also assist care center leadership SRM / DOO in ongoing initiatives and projects.

Essential Functions :

  • Responsible for improving field staff engagement and retention through regular events, activities, and building strong relationships with field staff.
  • Supports scheduling team and home care aides with service delivery to clients, families and caregivers.
  • Functions as a coach to home care aides.
  • Explains and reinforces job role, policy and standards of practices.
  • Performs on-site home visit orientations, supervision visits, skills checks and annual reviews for home care aides in compliance with federal, state, and applicable accrediting body and company policies.
  • Participates in investigations related to services complaints, dissatisfactions or incidents under direction of SRM and DOO.
  • Supports SRM team in other areas including scheduling when necessary.
  • Communicates concerns in employee performance to supervisor.
  • Communicates changes in patients’ health or function to appropriate nursing staff and SRM / DOO.
  • Demonstrates flexible and efficient time management, and helps team meet care center productivity standards.
  • Performs other duties as assigned.
  • Knowledge, Skills and Abilities :

  • Experience in home care services and caregiving Displays initiative in solving day to day issues in collaboration with the SRM and DOO Demonstrated computer skills.
  • Capable of working with data base and Microsoft office products.
  • Strong problem solving skills and communications skills (both written and oral).
  • Demonstrated ability to work independently with minimal direction May require evening and weekend working hours.
  • Qualifications :

  • High school diploma or equivalent.
  • Successful completion of the Home Health Aide training or its equivalent or a current, unencumbered CNA license with successful completion of the Home Health Aide crossover training or its equivalent.
  • Three plus years of experience in health care or related field with a current Nurse Aide license, or Home Health Aide Certificate., Supportive Home Care Aide or LMHC Experience with consumers care plans.
  • Experience in healthcare industry a plus Licensed driver in the appropriate state with available and independent transportation and current insurance coverage.
  • Benefits :

  • Weekly Paycheck Health, Dental & Vision Benefits 401K Sick & Vacation Time Mileage Reimbursement Career Path Pay Range :   The hiring range for this position is $25-27 / Hourly.  Various factors will determine final compensation such as a candidate’s years of relevant work experience, skills, certifications, and location.
  • AHCOS1000 HouseWorks, LLC and its Family of Companies is an Equal Opportunity Employer.
  • We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information.
  • Powered by JazzHR
  • Create a job alert for this search

    Field Supervisor • Norwood, MA, US

    Related jobs
    Care Coordinator

    Care Coordinator

    Element Care • Lowell, MA, US
    Full-time
    Great Life work Balance position with excellent benefits! .Participates as a member of the PACE Interdisciplinary Team in the planning, implementation and evaluation of care plans that meet the obj...Show more
    Last updated: 23 hours ago • Promoted
    Field Staff Supervisor - Home Care

    Field Staff Supervisor - Home Care

    Associated Home Care • Brockton, MA, US
    Full-time
    Fueled by a real understanding of today’s challenges, Associated is committed to a fundamental re-imagining of what it means to age. With over 20 years of operating experience, we have built a...Show more
    Last updated: 25 days ago • Promoted
    Ventilator Therapist - Field

    Ventilator Therapist - Field

    AdaptHealth LLC • Marlborough, MA, US
    Full-time
    The RT Vent Field Clinician is a Respiratory Therapist providing respiratory patient care to Vent patients for optimal outcomes. Provides respiratory care to patients in alternate sites in accordanc...Show more
    Last updated: 19 hours ago • Promoted • New!
    Operations Lead for Care Coordination

    Operations Lead for Care Coordination

    VirtualVocations • Lowell, Massachusetts, United States
    Full-time
    A company is looking for an Operations & Enablement Lead, Care Coordination.Key Responsibilities Act as the embedded systems expert for the Care Coordination department, understanding workflows a...Show more
    Last updated: 5 days ago • Promoted
    RN Field Clinical Care Coordinator - Merrimack Valley, MA and surrounding areas

    RN Field Clinical Care Coordinator - Merrimack Valley, MA and surrounding areas

    UnitedHealth Group • Lawrence, MA, United States
    Full-time
    UnitedHealthcare is excited to serve more members in Massachusetts and is seeking dedicated professionals to be part of our team. If you are enthusiastic about making an impact in healthcare, learn ...Show more
    Last updated: 30+ days ago • Promoted
    Lead Care Manager

    Lead Care Manager

    VirtualVocations • Dorchester, Massachusetts, United States
    Full-time
    A company is looking for a Case Manager.Key Responsibilities Assess member needs across various health and social domains and oversee the development of client care plans Connect clients to nece...Show more
    Last updated: 30+ days ago • Promoted
    Bilingual RN Field Clinical Care Coordinator - Boston, MA and surrounding areas

    Bilingual RN Field Clinical Care Coordinator - Boston, MA and surrounding areas

    UnitedHealth Group • Boston, MA, United States
    Full-time
    UnitedHealthcare is excited to serve more members in Massachusetts and is seeking dedicated professionals to be part of our team. If you are enthusiastic about making an impact in healthcare, learn ...Show more
    Last updated: 30+ days ago • Promoted
    Pharmacy Supervisor

    Pharmacy Supervisor

    VirtualVocations • Lowell, Massachusetts, United States
    Full-time
    A company is looking for a Pharmacy Supervisor.Key Responsibilities Oversee pharmacy benefit administration and ensure timely issue resolution for members, employers, and brokers Track performan...Show more
    Last updated: 4 days ago • Promoted
    RN Home Care Coordinator

    RN Home Care Coordinator

    Element Care • Lowell, MA, US
    Full-time
    Great Life work Balance position with excellent benefits! .Participates as a member of the PACE Interdisciplinary Team in the planning, implementation and evaluation of care plans that meet the obj...Show more
    Last updated: 23 hours ago • Promoted
    RN Field Clinical Care Coordinator - Boston, MA and surrounding areas

    RN Field Clinical Care Coordinator - Boston, MA and surrounding areas

    UnitedHealth Group • Boston, MA, United States
    Full-time
    UnitedHealthcare is excited to serve more members in Massachusetts and is seeking dedicated professionals to be part of our team. If you are enthusiastic about making an impact in healthcare, learn ...Show more
    Last updated: 30+ days ago • Promoted
    Telecommute Healthcare Advocate (Field Based)

    Telecommute Healthcare Advocate (Field Based)

    UnitedHealth Group • Worcester, MA, United States
    Full-time
    Functioning independently, travel across assigned territory to meet with providers to discuss Optum tools and programs focused on improving the quality of care for Medicare Advantage Members.Will b...Show more
    Last updated: 30+ days ago • Promoted
    RN Manager Special Care Nursery FT Days

    RN Manager Special Care Nursery FT Days

    Saint Vincent Hospital • WORCESTER, Massachusetts, United States
    Full-time
    By combining our advanced, state-of-the-art facility with our commitment to providing the best quality of life to the many members of our Worcester community. Saint Vincent Hospital excels at offeri...Show more
    Last updated: 30+ days ago • Promoted
    Care Management Coordinator

    Care Management Coordinator

    Element Care • Lowell, MA, US
    Full-time
    Great Life work Balance position with excellent benefits! .Participates as a member of the PACE Interdisciplinary Team in the planning, implementation and evaluation of care plans that meet the obj...Show more
    Last updated: 23 hours ago • Promoted
    South Carolina Licensed Care Management Supervisor

    South Carolina Licensed Care Management Supervisor

    VirtualVocations • Lowell, Massachusetts, United States
    Full-time
    A company is looking for a Care Management Supervisor - Oncology.Key Responsibilities Supervises daily activities of assigned staff and develops specialty programs Conducts audits and maintains ...Show more
    Last updated: 16 days ago • Promoted
    Client Service Supervisor

    Client Service Supervisor

    VirtualVocations • Dorchester, Massachusetts, United States
    Full-time
    A company is looking for a Client Service Supervisor.Key Responsibilities Develop and monitor care plans, ensuring quality care for clients Assign homecare aides based on client needs and provid...Show more
    Last updated: 3 days ago • Promoted
    RN Field Clinical Care Coordinator - Waltham, MA and surrounding areas

    RN Field Clinical Care Coordinator - Waltham, MA and surrounding areas

    UnitedHealth Group • Waltham, MA, United States
    Full-time
    UnitedHealthcare is excited to serve more members in Massachusetts and is seeking dedicated professionals to be part of our team. If you are enthusiastic about making an impact in healthcare, learn ...Show more
    Last updated: 30+ days ago • Promoted
    Care Coordinator, SNP

    Care Coordinator, SNP

    VirtualVocations • Dorchester, Massachusetts, United States
    Full-time
    A company is looking for a Care Coordinator, SNP (Bilingual Preferred - Spanish or Vietnamese).Key Responsibilities : Conduct outreach to members for referrals, authorizations, medication refills,...Show more
    Last updated: 3 days ago • Promoted
    Patient Care Manager

    Patient Care Manager

    Element Care • Lowell, MA, US
    Full-time
    Great Life work Balance position with excellent benefits! .Participates as a member of the PACE Interdisciplinary Team in the planning, implementation and evaluation of care plans that meet the obj...Show more
    Last updated: 23 hours ago • Promoted