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Operations Manager
Operations ManagerSBM Management Services • Rahway, NewJersey
Operations Manager

Operations Manager

SBM Management Services • Rahway, NewJersey
30+ days ago
Job type
  • Full-time
Job description

Operations Manager

Operations Leadership Jobs Rahway, New Jersey

Description

Position at SBM Management Operations Manager- MITManager in Training (MIT) Position- Operations ManagerAre you an experienced professional looking to elevate your leadership potential? SBM’s Manager in Training (MIT) program provides a structured pathway to refine your management skills, expand your industry knowledge, and transition into a long-term leadership role. Take the next step in your career with the support and training you need to succeed.MIT ProgramOur Operations Manager MIT program is an intensive six-week, blended-learning experience that provides comprehensive exposure to managing a business within the facilities industry. Training takes place on-site at client locations, where participants receive hands-on learning, expert guidance, real-time feedback, and personalized mentorship from industry professionals. Career PathParticipants who successfully complete the MIT program will transition into a higher-level managerial role. This program serves as a launchpad for future leadership opportunities, as SBM strongly promotes internal career growth. Many of SBM’s senior leaders—including C-suite executives, Vice Presidents, and Site Managers—are graduates of the MIT program.What to Expect in Training
  • Continuous Learning & Development: The program spans approximately six weeks, providing hands-on experience, mentorship, and structured learning plans covering all aspects of managing SBM’s fast-paced client facilities. Graduates have the opportunity to secure a managerial position within one of SBM’s accounts.
  • Team Management: Develop and apply interpersonal and leadership skills to foster a positive, motivated team environment. Responsibilities include employee development, performance feedback, recruitment, and staff planning.
  • Collaborative Teamwork: Work in a dynamic team environment, providing operational support, management training, problem-solving, and engaging with senior leadership.
  • Exceptional Customer Service: Drive customer advocacy by delivering outstanding service and ensuring client satisfaction.
  • Travel Opportunities: Gain exposure to different client sites by supporting new transitions and collaborating with key team members nationwide.
Key Responsibilities
  • Develop and manage work schedules to ensure service efficiency.
  • Assign and oversee personnel routes and schedules, ensuring compliance.
  • Conduct inspections and evaluations for quality, safety, and service adherence.
  • Monitor inventory, supplies, and equipment usage.
  • Research and implement operational improvements.
  • Address and resolve customer service requests in collaboration with management.
  • Assist in executing company policies, goals, and strategic initiatives.
  • Assess facility space utilization and assist with planning budgets and modifications.
  • Participate in long-term planning, conceptual designs, and capital investment strategies.
  • Coordinate contract proposals, specifications, and documentation.
  • Ensure compliance with safety regulations (OSHA, ADA, FLSA, etc.).
  • Serve as a liaison between customers, employees, subcontractors, and clients.
  • Maintain contractor relationships and oversee contract execution.
  • Conduct and attend meetings to ensure real-time communication across all levels.
  • Support HR-related concerns, including interviewing, coaching, and training.
  • Travel may be required.
Qualifications
  • Bachelor’s degree or equivalent professional experience.
  • 4+ years of experience in facility management or similar.
  • Experience in supervisory or managerial roles.
  • Strong verbal and written communication skills.
  • Proficiency in Microsoft Office and general computer skills.
  • Strong customer service, problem-solving, and project management abilities.
  • Ability to interpret, analyze, and respond to inquiries from customers, regulatory agencies, and business stakeholders.
  • Excellent presentation, training, and coaching skills.
  • Preferred: Active/Transferable DoD TS Clearance.
  • Relocation required if a local opportunity is unavailable.

This role offers a fast-paced, hands-on leadership development experience with significant career growth potential within SBM. Apply today and take the next step toward a rewarding managerial career!

Compensation: $80, - $90, per yearShift: Full time

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