Security Sergeant

Job Description Department : Campus Security Pay Rate Type : Hourly Employee Type : Job Summary : The Sergeant will provide front-line supervision and support for the security line or shift staff including officers, dispatchers, shuttle drivers, contracted security staff and others as assigned. Provide personal safety and security services for students, faculty, staff and visitors. The Sergeant will respond to and / or supervise all calls for service in a timely and professional manner and support and enforce college policies. Colby College is committed to a diverse and inclusive work environment where every member of the community feels a sense of respect and belonging.

Essential Functions

To perform successfully in this position, an individual must be able to perform essential duties satisfactorily as well as possess education / experience, employ the knowledge, skills, and abilities as listed in representative fashion. Colby College actively supports the Americans with Disabilities Act and will consider reasonable accommodations to enable individuals with disabilities to perform the essential functions of the position. This listing of essential duties is not all-inclusive, but representative; other duties may be assigned.

Provide shift, investigation, and community engagement supervision of security staff employees and contracted staff as assigned by assigning shift functions and patrol areas

Monitor work progress and completion, reviewing reports and documentation for accuracy

Inform Assistant Director and / or designee of all employee issues involving medical assistance, discipline, or other related matters as appropriate, while ensuring assigned functions and duties of the department are accomplished

Identify issues, concerns or conflicts requiring resolution, attempting to resolve those within their immediate control and communicating those outside their control to the assistant director and / or designee

Supervise responding staff and respond to emergencies within the campus community. Provide emergency assistance as required and maintain appropriate confidentiality

Operate independently and / or collaboratively with other officers and Campus Security staff, promptly respond to calls for service including but not limited to lockouts, fire, mechanical and / or burglar alarms, alcohol violations, student code violations, escort requests, parking violations, defacement / vandalism complaints, motor vehicle accidents, noise disturbances, trespassing violations, injury reports, etc.

Professionally instruct, teach, mentor and provide assistance to line staff to ensure successful shift operations.

Conduct patrols on foot and in security vehicles, perform walk-throughs of academic and administrative buildings, athletic fields and center and residence halls

Enforce College policies and complete necessary reports and paperwork

Provide informational assistance and promote good public relations

Investigate assigned cases and ensure staff under supervision complete all assigned tasks in a timely manner

Participate in on-the-job training and attend staff meetings as assigned

Provide crowd control functions at concerts, athletic, social, and special events as assigned

Supervise shuttle and jitney rides and transport students to and from the local hospital, training rooms, and doctors offices as assigned

Attend judicial, conduct and other dean of the college hearings as required

Display exemplary customer service skills and ensure positive interactions with the community

Position Qualifications

High school diploma, GED or equivalent required

3+ years of experience of campus security or related experience

Prior supervisory experience is preferred

Ability to function independently with minimal supervision

Additional training, certifications or related experience in First Aid and CPR, investigation, conflict resolution, law enforcement and campus security preferred

Must present a neat, clean, and professional appearance

Well-developed public relations skills; be able to perform duties in a flexible, non-confrontational environment; work well with members of a diverse community; and utilize diplomacy and tact in dealing with sensitive situations

Effectively operate a variety of equipment including portable radios, computers, closed circuit and access control systems

Computer proficiency, experience with data entry and word processing, specifically with Google and Microsoft Suite

Valid driver’s license required and must meet Colby’s Fleet Safety Policy requirements

Excellent verbal and written communications skills, with the ability to complete clear, concise, and accurate incident reports and other documentation

Physical / Mental Demands

The physical demands and work environment characteristics described herein are representative of those that must be met by an employee to successfully perform essential functions of this position and / or may be encountered while performing essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To successfully perform the essential functions of this position, an employee must be able to maintain appropriate confidentiality with regard to employee data, documents, issues, etc., and respect privacy needs of employees and past employees with regard to the same.

The ability to comply with highly inflexible deadlines is required to successfully perform the essential functions of this position; there will be multiple occurrences of sudden, urgent task completion required.

There may be occurrences of employees, past employees, members of the general public, and others who express opinions, may exhibit strong emotions, which will require the employee to interact professionally, diplomatically, and appropriately in such situations.

While performing the essential duties of this position, an employee would frequently be required to move around the office space as well as within hallways, meeting rooms, and other parts of the campus facilities.

There may be multiple / daily instances of prolonged personal computer use which would include keyboard and / or mouse usage as well as viewing a computer monitor.

An employee must frequently lift and / or move up to 10 pounds and occasionally lift and / or move up to 35 pounds to perform essential position functions.

Specific vision abilities required by this position include close vision, distance vision, and ability to adjust focus.

The overall work environment requires the mental ability to shift focus quickly due to interruptions; an employee must be able to mentally track multiple projects and tasks as well.

The noise level in the work environment is usually moderate; however, there may be unexpected instances of somewhat loud sounds.

To Apply :

Interested candidates should apply electronically by clicking the “Apply Now” button on the Colby College website. Please upload a cover letter and resume to your application.