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Front Office Assistant / Social Media

Front Office Assistant / Social Media

Tanya Kormeili, MD, APCSanta Monica, California, United States
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Are you an energetic, motivated "people person to loves to help people?"

If you are, you just might be the person we are looking for to become a part of a dedicated boutique dermatology and practice surgery practice. We a fast-paced, family oriented practice that prides itself on teamwork and a warm, ethical, caring approach towards every patient.

If you are experienced inworking with little supervision, enjoy people, have a passion for helping others and enjoy learning, we welcome you to apply to this job!

Our Company Culture

Vision :

  • Create a thriving practice in which the doctors, the staff, and the patients are continuously winning and striving for excellence.
  • United vision for creating health and beauty with the utmost integrity.
  • Contribution and purposeful work as a team make us grow both as individuals and collectively as a team.

Mission :

  • OUR MISSION is to inspire through education and deliver excellence in health and beauty, restoring the confidence of every patient we treat. Our expertise is derived from rigorous education, and extensive experience with innovative technology, and lead by genuine compassion for patients, that is fueled by a deep passion for the art and science of beauty. Our commitment to excellence and safety results in enhancement of the health and beauty of patients who are guided in a safe space on their personalized aesthetic journey.
  • Values

  • Empowerment of staff, patients and physicians as a team and individual member
  • Respectful communication
  • An environment that promotes not only collegiality but sanity
  • Authenticity
  • To make a difference in the communities we serve
  • Safe space to heal humankind
  • Prideful in delivering acts of kindness
  • Promoting skin health and beauty
  • Growth and progress for our patients, staff and doctors
  • Ethics and integrity in all we do
  • Maintain our trusted position in leadership and excellence
  • We are looking for an upbeat, enthusiastic, friendly and eager to learn Front Office Receptionist who will work directly with our physicians to help grow our Santa Monica practice.

    The position requires an outgoing and friendly demeanor coupled with an enthusiastic and motivated personality.

    Background check required.

    Responsibilities :

  • Welcome patients and visitors. Answer email / telephone inquiries, appointment scheduling, manage patient records, and effectively manage transactions.
  • Generate sales, conduct professional and effective client consultations; provide treatment and procedure information.
  • Offer professional, prompt, and friendly customer service.
  • Resolve customer issues and answer questions to optimize patient satisfaction.
  • Utilize computers with skill and proficiency.
  • Maintain a clean, safe, fully stocked, and well-organized work area.
  • Handle patient questions and concerns professionally and courteously.
  • Properly open and close each day according to Standard Operating Procedures.
  • Marketing : Social Media posting to pages / stories / highlights, monthly specials, and events
  • Cross-market and educate patients on all related services.
  • Greeting and scheduling patient appointments
  • Confirming appointments for patients two days in advance.
  • Preparing electronic charts for new patients.
  • Taking pictures of new and old patients as requested by the doctor.
  • Make sure that consent forms are signed and proper payment is collected.
  • Answering and routing calls.
  • Make sure that electronic medical records are updated accurately and properly.
  • Updating / replacing magazines in the waiting room.
  • Answer patient questions regarding products, appointments, and procedures.
  • Restock products at the reception area.
  • Recommend and answer questions about products available for sale.
  • Skills :

  • Multitasking and the ability to prioritize.
  • Excellent time management and problem-solving skills.
  • Strong interpersonal skills and the ability to work well with all levels of an organization.
  • Requirements :

  • Outgoing and energetic.
  • Friendly and eager to learn.
  • Passionate and skin care and beauty.
  • Fast-paced with attention to detail.
  • Bilingual Spanish preferred.
  • How to apply :

  • Email [email protected] using the subject line "Front office / Receptionist" to receive a job application. Include in the email screenshots of your results from these two links :
  • https : / / www.16personalities.com / free-personality-test
  • https : / / quiz.gretchenrubin.com / four-tendencies-quiz /
  • Include a cover letter and your most recent resume.
  • No phone calls, please.
  • About Tanya Kormeili, MD, APC :

    Dr. Kormeili’s priority has and always will be her patients. She believes strongly in balancing strong and up-to-date medical knowledge with a comforting and supportive doctor-patient relationship. Her gentle hand treats patients for the complete range of dermatological treatments including cosmetic procedures, medical dermatology, skin cancers, laser surgery and other surgical procedures, including Mohs surgery, fillers, Botox, non-surgical facial rejuvenation, anti-aging treatments and other services that can provide her patients with glowing, healthy skin.