IT Support Specialist (Helpdesk & Client Success Dental IT)

Were not your typical IT company and were proud of that.

At Reliance Technology Solutions, weve spent nearly two decades focused exclusively on helping dental practices succeed through reliable, people-first IT. We believe technology should make life easier, not more stressful and that starts with a team who genuinely cares about the people they support.

Were looking for an IT Support Specialist who thrives on solving problems, keeping things running smoothly, and making someones day better.

Whether youre early in your IT career or already experienced in helpdesk or desktop support, this role offers a place to grow, be valued, and make a real impact.

What Youll Do

• Be the first friendly, knowledgeable voice clients reach when tech hiccups happen.
• Troubleshoot Windows, networking, and printing issues remotely.
• Walk users through fixes in plain English speak tech when needed, but always in a way that makes clients feel confident, not confused or talked down to.
• Document work clearly in our ticketing system.
• Configure or deploy PCs, software, and devices as needed.
• Occasionally assist our field team on installations or escalated projects.

What Were Looking For

The Perks

Why Youll Love Working Here

Were not a corporate call center. Were a close?knit team that genuinely cares about our clients and each other. Youll get to know the dental teams you support, see the impact of your work, and grow your career in an environment built on trust, service, and integrity.

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