Job Summary :
The Operational Excellence Analyst I is responsible for oversight and monitoring of Operations regulatory and accreditation requirements as well as specific HEDIS initiatives. This is a hybrid role, working in the HQ office in Dayton, OH every Wednesday & Thursday. Facets enrollment processing experience preferred.
Essential Functions :
- Oversight and monitoring of Operations regulatory requirements
- Oversight and monitoring of Operations specific HEDIS initiatives and accreditation requirements
- Identify and perform oversight and monitoring of Claims, Provider Appeals, Provider Services (claims processing only), Provider Life Cycle and / or Enrollment processes
- Generate monthly reporting, analyze and recommendations based on findings
- Conduct monthly quality reviews with the Operations Management team
- Work cross-functionally with the Operations Management team to identify process gaps and drive improvements
- Perform any other job duties as requested
Education and Experience :
Associates of Science / Arts degree in Management Information Systems (MIS) or related field or equivalent year of relevant work experience is requiredMinimum of one (1) year of experience working in a business environment is requiredTwo to five (2 to 5) years of experience in Healthcare Operations is preferredTwo to five (2 to 5) years of experience translating business requirements into technical specifications is preferredCompetencies, Knowledge and Skills :
Intermediate proficiency level with Microsoft Office Suite, including Project and VisioAdvanced troubleshooting and problem-solving capabilitiesData analysis and process mappingOverall knowledge and understanding of Operations-related systems, technical specifications and processes Basic understanding of claims processingAbility to conduct oversight, monitoring and auditing of operational areasAbility to understand accreditation and regulatory requirementsAbility to document and maintain business and system requirements including process flowsAbility to analyze processes and produce recommendations for improvementsExcellent written and verbal communication skillsEffective listening and critical thinking skillsStrong interpersonal skills and high level of professionalismEffective problem solving skills with attention to detailAbility to work independently and within a teamAbility to develop, prioritize and accomplish goalsWorking Conditions :
General office environment; may be required to sit or stand for extended periods of timeMay be required to travel, estimated at less than 10%Compensation Range :
$46,500.00 - $74,500.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package.
Compensation Type : Salary
Competencies :
Fostering a Collaborative Workplace CultureCultivate PartnershipsDevelop Self and OthersDrive ExecutionInfluence OthersPursue Personal ExcellenceUnderstand the BusinessThis job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.
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