Customer Support Scientist
VirtualVocationsPortsmouth, Virginia, United States10 hours ago
Job type
- Full-time
Job description
A company is looking for a Customer Support Scientist II.
Key Responsibilities
Review and report customer DNA sequencing data
Monitor quality of DNA sequencing data and perform proactive follow-ups
Assist with internal projects to enhance the efficiency of the Technical Support team
Required Qualifications
BS Degree in Biological Sciences or a related field
1-2 years of relevant experience
Ability to closely follow Standard Operating Protocol (SOP)
Experience in mentoring new team members
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Customer Support • Portsmouth, Virginia, United States
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