Administrative Support Specialist

Administrative Support Specialist

We are looking for a motivated Administrative Support Specialist ready to take us to the next level! If you have strong communication, data entry, and PC skills, and are looking for your next career move, apply now.

We are looking for an Administrative Support Specialist to perform a variety of administrative and staff support duties for the Special Resolution Department. This position will be full-time and onsite.

What You'll Do

• Collect and analyze data
• Make outbound calls to follow up on customer issues as well as information gathering
• Receive and route internal and external telephone calls and emails, the answers to which may involve the interpretation of policies and procedures
• Conduct thorough research and analysis on Toll Enforcement Invoice disputes and determine the best course of action to prevent further events
• Manage interoperability agency requests for information and resolutions. Document and report activities to management
• Assist and interact with customers in helping to resolve customer complaints and / or questions related to TOLL-BY-PLATE documents and other related enforcement activities
• Work with large volumes of data in an efficient and effective manner
• Perform other duties or special projects as required

What You'll Need

Physical Demands

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 8111.

$18.95 per hour

The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and / or other paid time off as provided by applicable law.