Design Center Consultant

Overview

About Us : Construction Resources is a premier provider of high-end building materials and interior home products, renowned for our dedication to quality and innovation. Our design centers are celebrated for their sophisticated product offerings and exceptional customer service. We are seeking talented Design Center Consultants to join our team and provide outstanding guidance and support to our clients as they navigate their projects.

Position Overview : The Design Center Consultant will play a crucial role in delivering an exceptional customer experience by leveraging product knowledge and offering personalized guidance. This role involves understanding clients\' project needs, providing expert recommendations, and ensuring a seamless connection to specialized experts within the showroom to facilitate the successful completion of their projects.

Key Responsibilities

• Customer Experience Management :

Deliver personalized and high-touch customer service by engaging with clients, understanding their project requirements, and offering tailored product recommendations.

Collaborate with clients to understand their design vision, preferences, and project requirements, and provide expert guidance to achieve their goals.

Facilitate introductions and coordinate consultations with specialized product experts within the design center, ensuring clients receive in-depth assistance for specific product categories.

Maintain a thorough understanding of our product range, including tile, flooring, plumbing fixtures, countertops, and more, to provide clients with advice and solutions.

Ensure the design center is organized, with up-to-date product displays and a visually appealing environment.

Conduct follow-ups with clients to ensure their needs are met and their experience in the design center was exceptional.

Keep accurate records of client interactions, product selections, and project details.

Qualifications

What We Offer

EEO Statement

Construction Resources is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

J-18808-Ljbffr