Patient Accounting Technician Lead

Patient Accounting Technician Lead - 38022 University Staff

The School of Dental Medicine (SDM) has an opening for a Patient Accounting Technician Lead in the Patient Accounting Office, a unit within the Department of Financial Affairs. This position serves as the lead worker for the patient accounting team and plays a critical role in supporting all aspects of patient billing, payments, insurance claims, collections, and financial policy education. The Lead is responsible for mentoring and training Patient Billing Specialists, supporting the use of the dental health record system (axiUm), and helping drive improvements in patient financial services. This is a highly collaborative, patient-facing role that works closely with the Patient Accounting Supervisor, students, faculty, and staff to ensure a seamless and informed financial experience for patients. The position is based at the University of Colorado - Anschutz Medical Campus and requires 100% onsite presence.

Key responsibilities include :

• Leading and coordinating the day-to-day operations, workflows, and quality assurance for the SDM patient payment windows, insurance verification, and reporting functions.
• Monitoring and coordinating adequate coverage for the patient payment windows in each of the clinics.
• Recommending, coordinating, and developing training and development for staff within the patient accounting unit.
• Developing and maintaining Patient Billing Specialist resources and tools.
• Assisting in the annual performance planning and evaluations for the Patient Billing Specialists.
• Handling and resolving patient concerns, questions, misunderstandings, or conflicts in regard to patient financial accounts.
• Receiving and greeting patients, offering information concerning clinic practice policies, financial procedures, and operations.
• Advising and communicating with patients, students, faculty, and staff concerning SDM financial policies and procedures.
• Performing maintenance in the electronic health record system to ensure accurate billing and reporting.
• Preparing and reviewing daily, monthly, and quarterly reports related to patient accounting.

Why work for the University?

The University of Colorado offers an excellent benefits package including medical, dental, additional insurance, retirement plans, paid time off, vacation days, sick days, holiday days, tuition benefits, and ECO Pass. There are many additional perks & programs with the CU Advantage.

Qualifications :

How to apply :

For full consideration, please submit the following document(s) :

Questions should be directed to : Jordan Burt, Jordan.Burt@CUAnschutz.edu.

Screening of applications begins immediately and continues until position is filled. For best consideration, apply by 10 / 25 / 2025.

The starting salary range (or hiring range) for this position has been established as $50,856-$63,062 annually.

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases.

Application Materials Required : Cover Letter, Resume / CV, List of References.

Job Category : Finance and Accounting

Primary Location : Aurora Department : U0001 Anschutz Med Campus or Denver - 20429 - SDM-Dental Clinic Support Srvc

Schedule : Full-time