Senior Sales Coordinator

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DFS Senior Sales Coordinator

Apply locations Hiawatha, IA time type Full time posted on Posted 18 Days Ago job requisition id R0003878

Job Description :

Position Responsibilities :

• Manage and train Sales Coordinator(s) and Documentation Specialist(s).
• Support the DFS Underwriting Team in communication with distributors, as well as, prospective and / or existing customers during the following stages : application, underwriting, documentation, funding, and collections.
• Collect and assemble the required underwriting documentation (credit application, credit reports, equipment proposal, bank statements, tax returns, personal financial statements, etc.) in accordance with program parameters.
• Accurately enter customer information into the DFS underwriting system and forward to the DFS Underwriting Team for further processing.
• Assist the DFS Underwriting Team with customer service, including updating addresses, gathering new bank account information, as well as calculating and communicating customer payoff information.
• Make collection calls on past due balances, send collection letters, and refer problem accounts to the more senior member of the DFS Collection Team.
• Administer insurance compliance function; ensuring valid insurance certificates are on file, in accordance with underwriting requirements.
• Back-up and support the Documentation Specialist(s) as needed.
• Take ownership in business results and your personal wellness.
• Perform other related general duties as assigned.

Essential education, licenses, certifications, skills and experience :

Valued but not required skills and experience :

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