Support Associate II

Support Associate II

Your purpose-driven career starts here : Find it at Novant Health. Novant Health NHRMC is hiring a Support Associate II for our Behavioral Health team! Responsibilities As a Support Associate II, you'll be the first point of contact for our patients and their loved ones making a lasting impression with every interaction. You'll :

Manage Patient Information : Access the EMR and communicate with visitors and staff based on the information presented.

Support Administrative Functions : Cross-train in various administrative support roles to enhance team efficiency in a fast-paced environment.

Deliver Exceptional Service : Provide compassionate and professional assistance to patients, families, and team members.

Qualifications :

Education : High School Diploma or GED, preferred. High School Graduate / Diploma including clerical training. Completion of Medical Terminology course preferred.

Experience : One-year clerical experience in the medical field requiring heavy typing and transcription, required.

Additional Skills (required) : Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence.

Job Opening ID 118507