Call center representative
US Tech Solutions, Inc.Columbia, SC, US17 days ago
Job type
- Full-time
Job description80% Answers and transfers incoming internal and external calls. 10% Responsible for maintaining departmental reports. 5% Assists department with mailings. 5% Trains new employees. Call Centre or Call handling experience or switchboard experience. Organizational skills. Good judgment and customer service skills. Strong listening skills. Good verbal and written communication proficiency. Proficient grammar skills. Ability to navigate through the Windows operating system environment. Must have good typing and talking skills. Ability to multi-task. Ability to remain in a stationary position for extended periods of time. Required Software and Other Tools : Microsoft Office. Familiarity with computer console and directory. Preferred Software and Other Tools : Working knowledge of switchboard equipment. Work Environment : Typical office environment. High School Diploma or equivalent.
Job Description :
- Receives and processes incoming switchboard calls.
Responsibilities :
Experience :
Skills :
Education :
About US Tech Solutions :
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit
www.ustechsolutions.com
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity,
national origin, disability, or status as a protected veteran.
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Call Center Representative • Columbia, SC, US
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