Certified Recovery Mentors (CRM) / PSS- (Full Time)

Job Description

Job Description

Job Description

FLSA : Non-Exempt

Location : Portland, OR

About Us :

On October 14, 2024, Tuerk House contracted and opened Multnomah County’s Coordinated Care Pathway Center in Portland, Oregon. This now adds further support, evidence- based services, and care to the community's public health crisis. The Center will also help to address concerns about public safety, livability, and overall community health and well-being.

Join us at Coordinated Care Pathway Center and make a meaningful impact on the lives of individuals, families, and the community!

JOB SUMMARY / OBJECTIVE :

The Certified Recovery Mentor (CRM / Peer Support Specialist (PSS)) will support individuals who have chosen to receive deflection / sobriety services or have a desire to participate in recovery services. The CRM / PSS will work within and around a center supporting individuals through the full continuum of services at the center. CRM / PSS will meet each new resident at intake into the center and support the individual in feeling welcome, answer their questions, provide compassionate support, and guide throughout the facility process. They will provide ongoing support to ensure that the individuals are achieving their self-determined goals identified in their care plan. The CRM / PSS will serve as a role model, mentor, advocate and motivator for recovering individuals entering the center.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Monitor the front entrance for visitors. Manage and greet visitors e.g. consumers, partners, law enforcement, clients, and others that enter reception area in a polite and respectful manner. Provide instructions and / or direct visitors / consumers / clients to the perspective waiting destinations.
• Educate clients on eligibility criteria and completion criteria
• Serving as a key support for individuals who have opted in to deflection / sobriety, starting at intake to ensure a warm hand off from law enforcement to the deflection / sobriety center for at least 30 days.
• Interact and monitor the client during the wait time and assist the client as necessary promoting safe and comfortable environment for client.
• Provide peer support to help the individuals have their voices fully heard and their needs, goals and objectives established as the focal point.
• Support individuals to identify their area of need for professional support and services and communicate those needs to clinical staff.
• Transporting individuals to the appropriate referral source or safe environment if needed.
• Coach individuals on independent use of community resources.
• Completes documentation, reports and captures data in accordance with the Stabilization Center processes.
• Refers individuals to appropriate services in the community as necessary and documents referrals and outcomes.
• Review and comply with Tuerk House policies as outlined in the employee handbook
• All other duties assigned.

REQUIRED EDUCATION, CERTIFICATIONS AND / OR EXPERIENCE :

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES :

Background : This position requires successful background and drug test completion

Physical Requirements :

SALARY AND BENEFITS :

The compensation for this position will vary depending on factors such as your location, skills, job-related knowledge, and experience. The compensation package may also include incentive compensation opportunities in the form of discretionary annual bonus. Tuerk House provides comprehensive benefits including healthcare, 401K savings plan, company holidays, vacation, sick time, short term disability, life insurance, pet insurance, parental leave, and an employee assistance program. Eligibility requirements apply.

Company Benefits :

Equal Employment Opportunity (EEO)

Tuerk House is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

APPLICATION PROCESS :

If you have a disability and you believe you need reasonable accommodation in order to search for a job opening or to submit an online application, please contact this employer to ask for accommodation or an alternative application process. We are committed to providing reasonable accommodation to qualified individuals with disabilities throughout the application and employment process.

This job description provides a summary of the major duties and responsibilities performed by individuals in this position.   Incumbents may be asked to perform other tasks not specifically written in this job description.