IT Infrastructure & Cloud Engineer

Job Description

Job Description

Purpose :

The IT Infrastructure & Cloud Engineer supports the IT Infrastructure & Security Leader in delivering scalable, secure, and efficient infrastructure solutions across the enterprise. This role is primarily focused on executing infrastructure projects and initiatives, with a minor responsibility for ticket escalation support. Core competencies include Azure, Microsoft 365, and networking technologies.

Job Functions / Accountabilities :

• Executes infrastructure projects aligned with business and IT strategic goals, with emphasis on Azure cloud services, Microsoft 365 administration, and enterprise networking.
• Collaborates with cross-functional teams to support the design and implement secure, high-performance solutions.
• Provides Tier 3 escalation support for complex technical issues, ensuring timely resolution and documentation.
• Maintains and optimizes cloud environments, including identity management, hypervisors, Azure services, endpoint configuration, and network performance.
• Assists in the development and enforcement of IT security protocols and compliance standards.
• Participates in capacity planning, system upgrades, and performance tuning.
• Documents technical procedures and project outcomes to support knowledge sharing and operational continuity.
• Continuously evaluates emerging technologies and recommends improvements to enhance infrastructure reliability and efficiency.
• Adheres to organizational quality systems and contributes to continuous improvement initiatives.
• Performs other duties as assigned by the IT Infrastructure & Security Leader.

Qualifications :

Education and Certifications :

Experience :

Special Qualifications :