Talent.com
General Manager

General Manager

Taco Bell, MA, United States
15 days ago
Job type
  • Full-time
Job description

Company Summary : Who is Taco Bell?

Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States.

The future holds 2,000 more restaurants across the globe within the next decade. It\'s easy to see we\'re in the business of making tacos, but at heart, we\'re a business that\'s fueled by the Live Más energy and passion of people serving people.

What is "Live Más"?

Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you.

Job Description - About the Job :

Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational excellence.

The Day-to-Day : Build People Capability

  • Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others
  • Recruit and equip high quality operators to deliver great customer experiences
  • Build a healthy and robust bench of developed and capable Managers and Team Members
  • Leads performance management process for all employees in their restaurant
  • Lead by example - be a culture champion and live by Taco Bell HUNGRY principles : Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful
  • Leverage culture and people capability to fuel brand performance
  • Provides leadership and coaching, developing Manager's and Team Members

Deliver a Consistent Customer Experience

  • Ensure complete and timely execution of corporate & local marketing programs
  • Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team
  • Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily transactions of 500-800
  • Ensure local health and safety codes, and company safety and security policies are met
  • Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards
  • Utilizes insights from customer programs to help elevate the customer\'s experience and meet Taco Bell\'s customer satisfaction targets
  • Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback
  • Builds SMART action plans to resolve issues in their restaurant
  • Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets
  • Grow the Brand, Sales and Profits

  • Control Profit & Loss by following cash control / security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
  • Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards
  • Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged
  • Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement
  • Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets
  • Works with management team to develop and deliver unit-specific Annual Operating Plans
  • Minimum Requirements : Is This You?

  • High School minimum, University Degree Preferred
  • 2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility
  • Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical / decision-making skills
  • Strong interpersonal and conflict resolution skills
  • Good oral / written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability
  • Strong analytical / decision-making skills
  • Basic personal computer literacy
  • Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards
  • Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business
  • Provides leadership and coaching for each employee in their restaurant
  • Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees
  • Proven ability to drive customer satisfaction, financial performance and employee satisfaction
  • Why Taco Bell?

    We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people\'s lives with Más!

  • We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music
  • We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle
  • We foster a culture of authenticity and believe all people can make a difference
  • #J-18808-Ljbffr

    Create a job alert for this search

    General Manager • , MA, United States

    Related jobs
    • Promoted
    Multi-Unit General Manager

    Multi-Unit General Manager

    Van Leeuwen Ice CreamBoston, MA, US
    Full-time
    We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "he...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Pure BarreWestford, MA, US
    Full-time
    Pure Barre is the national leader in barre fitness with more than 500+ franchise locations in the United States and Canada. We are currently expanding our team in Pure Barre seeking a qualified Gene...Show moreLast updated: 30+ days ago
    • Promoted
    Task Force General Manager

    Task Force General Manager

    Extended Stay AmericaMarlborough, MA, United States
    Temporary
    Deployed to perform special task or specific projects within a district or region.Oversees, directs, and manages property operations of assigned hotel(s) to assure optimum performance and continual...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Extended Stay AmericaSaugus, MA, United States
    Full-time
    Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meet...Show moreLast updated: 26 days ago
    • Promoted
    General Manager

    General Manager

    Crunch FitnessWorcester, MA, United States
    Full-time
    Be a part of one of the greatest growth stories ever told in the fitness industry.With over 45 locations currently and even more planned, our General Manager position offers a tremendous opportunit...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager(03996) - 375 PUTNAM PIKE

    General Manager(03996) - 375 PUTNAM PIKE

    Domino's PizzaSmithfield, RI, US
    Full-time
    General Manager - 375 Putnam Pike.You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is d...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    House Doctors of AndoverAndover, MA, US
    Full-time
    House Doctors of Andover is a professional handyman and home improvements company specializing in both large and small jobs in the Merrimack Valley. We are looking for an experienced professional to...Show moreLast updated: 18 days ago
    • Promoted
    General Manager

    General Manager

    Taco BellBoston, MA, United States
    Full-time
    The Taco Bell Restaurant General Manager is the leader of the TEAM who establishes the tone of the work environment, and the level of customer hospitality. You are responsible for the operation of t...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager(03771) - 77 Mammoth Rd.

    General Manager(03771) - 77 Mammoth Rd.

    Domino's PizzaLowell, MA, US
    Full-time
    You've been working your way up in the restaurant world for awhile.Maybe you even have a little college under your belt on the subject. Whatever the case may be, you know you want to manage a restau...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager / GSM

    General Manager / GSM

    Nissan of Merrimack ValleyChelmsford, MA, United States
    Full-time
    Nissan of Merrimack Valley is looking for a.This is your chance to run a store with.Lead from the front — drive sales, gross, and volume in. Motivate and develop your managers and salespeople to con...Show moreLast updated: 3 days ago
    • Promoted
    General Manager(03715) - 199 Mystic Avenue

    General Manager(03715) - 199 Mystic Avenue

    Domino's PizzaMedford, MA, US
    Full-time
    You've been working your way up in the restaurant world for awhile.Maybe you even have a little college under your belt on the subject. Whatever the case may be, you know you want to manage a restau...Show moreLast updated: 30+ days ago
    • Promoted
    Multi-Unit General ManagerBoston

    Multi-Unit General ManagerBoston

    Blank StreetBoston, MA, US
    Full-time
    At Blank Street, we believe that rituals matter, and that great rituals make your life better.With coffee shops across the US and UK, we are working to transform the high street grab-and-go coffee ...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    House DoctorsAndover, MA, US
    Full-time
    House Doctors of Andover is a professional handyman and home improvements company specializing in both large and small jobs in the Merrimack Valley. We are looking for an experienced professional to...Show moreLast updated: 18 days ago
    • Promoted
    GENERAL MANAGER - MA

    GENERAL MANAGER - MA

    QdobaNorthborough, MA, US
    Full-time
    Pay Range : $59,768 - $67,037 annually.Responsible for managing the overall operations of a Qdoba restaurant.Uses discretion in daily management decisions with accountability for living the Brand va...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Bowlero CorporationBoston, MA, US
    Full-time
    Now add bowling, arcade games, amazing parties, and delicious food.Our General Managers help bring this vision to life every day for guests of their centersand have a great time doing so.The Genera...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Marriott InternationalSudbury, MA, US
    Full-time
    Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the content beautiful and high signal to noise ratio.Show moreLast updated: 4 days ago
    • Promoted
    General Manager

    General Manager

    Papa John'sNorth Providence, RI, US
    Full-time
    We are looking for an experienced and skilled store manager with remarkable skills, who will run a store effectively and with attention to detail. Our store manager candidates are required to be in ...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager(03758) - 707 Western Ave.

    General Manager(03758) - 707 Western Ave.

    Domino's PizzaLynn, MA, US
    Full-time
    You've been working your way up in the restaurant world for awhile.Maybe you even have a little college under your belt on the subject. Whatever the case may be, you know you want to manage a restau...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant General Manager

    Restaurant General Manager

    Boston Marriott BurlingtonBurlington, MA, US
    Full-time
    Seeking Exceptional Restaurant General Manager! Join Our Team!.Are you a passionate leader with an extensive background in food and beverage management? Are you ready to take on the challenge of ma...Show moreLast updated: 18 days ago
    • Promoted
    General Manager(03759) - 58 South Broadway

    General Manager(03759) - 58 South Broadway

    Domino's PizzaLawrence, MA, US
    Full-time
    You've been working your way up in the restaurant world for awhile.Maybe you even have a little college under your belt on the subject. Whatever the case may be, you know you want to manage a restau...Show moreLast updated: 30+ days ago