Head of Design

Location

Remote

Employment Type

Full time

Location Type

Remote

Department

Product & Design

SUPERHUMAN

We exist so that professionals end each day feeling happier, more productive, and closer to achieving their potential.

Our customers get through their inboxes twice as fast; many see inbox zero for the first time in years.

Today we are the fastest email experience in the world and loved and adored : see what our customers say. We've joined forces with Grammarly to build the AI-native productivity suite of the future, with Superhuman as the central communication layer.

Come shape the future of email, communication, and productivity!

BUILD LOVE

At Superhuman, we deeply understand how to build products that people love. We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight.

It all starts with the right team — a team that deeply cares about values, customers, and each other.

CREATE MASSIVE IMPACT

We're not solving a small problem, and we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other.

Our ambition doesn't stop there. Next : calendars, notes, contacts, and team communication. We are building the productivity platform of the future.

DO THE BEST WORK OF YOUR LIFE

We have created the frameworks for how to build product market fit and redefined the narrative of how to onboard customers successfully. We have shown the world it’s possible to build a premium productivity brand.

This time, we’re swinging beyond the fences and fundamentally rethinking how individuals and teams should collaborate. We are building a household brand and a worldwide organization.

ROLE

Build and manage a high-performing design team through mentorship, coaching, and clear goal-setting to drive both individual and collective growth.

Partner with Product and Engineering leadership to plan resources, establish milestones, and ensure smooth delivery of design work across projects.

Drive design quality and innovation by establishing robust review processes, feedback mechanisms, and design tooling infrastructure.

Create and champion point-of-views on resolving UX debt and identifying opportunities for design innovation across products.

Lead the planning and execution of discovery projects to develop new features and design directions, while de-risking design complexities.

Guide the team in elevating their craft across UI / UX design, visual design, and product copy through hands-on mentorship and structured training.

Develop and implement day-to-day design management processes and enablement tools to facilitate efficient, high-quality design work.

Foster a team culture that embraces extraordinary quality, remarkable attention to detail, and continuous innovation.

Provide strategic design leadership in project execution, from conception through launch, ensuring alignment with company principles and quality standards.

Build strong partnerships across Product, Engineering, and senior leadership to influence product strategy and champion design excellence.

SOUND LIKE YOU?

Experience : You have 8+ years of experience in consumer-facing technology companies or startups, with 3+ years of experience leading and managing design teams.

Design Craft : You have a demonstrated mastery of product design, prototyping, visual design, interaction design, typography, and layout & visual hierarchy, with an ability to coach and elevate others' craft through thoughtful mentorship.

Coaching : You have elevated your teams’ craft by coaching designers through complex design challenges, helping refine their process, and strengthening their eye for polish and quality.

Design operations & tooling : You create efficient workflows, establish scalable processes, and implement modern design tooling to help designers do their best work efficiently.

Start to Finish Ownership : You act with 100% responsibility for your outcomes as well as the outcomes of the company, and are able to move quickly and come up with creative solutions.

Attention to Detail : You exercise astonishing attention for detail in everything that you do, and demonstrate what it means to uphold remarkable quality.

Design strategy : You are able to work well with executives on big picture thinking and can support discussions with concepts and vision.

Excellent Communicator : You're able to distill complexity into clear and concise messaging. You’re effective across various mediums and are excellent at working in a remote-first environment.

AI Enthusiast : You believe AI will revolutionize both how we work and the experiences we create for our customers.

Location : We're open to you joining us in our San Francisco office or from a home office anywhere in North or South America.

SALARY INFO

Our US-based salaries for this role range from $210,000 - $260,000. Our Canada-based salaries for this role range from $211,000 - $260,000 CAD.

The salary range does not reflect total compensation, which includes base salary, benefits, and company stock options.

BENEFITS

We're open to hiring talented individuals in the United States and Canada. While specific benefits vary slightly by location, we're committed to providing equitable, comprehensive benefits for all team members.

Taking Care of Your Future

Comprehensive medical, dental, and vision coverage for you and your family

Mental health support and counseling services

Retirement savings plans with employer matching

Life and disability insurance coverage

Generous Time Off

Generous paid vacation days and public holidays

Comprehensive parental and caregiver leave policies

Investing in Your Growth

Professional development budget for courses, training, and books

Regular feedback and career development check-ins

Setting You Up For Success

MacBook Pro laptop for your work

Standard setup with monitor, keyboard, and mouse / trackpad

Generous budget to make your workspace your own

At Superhuman, we value diversity. We are an equal opportunity employer : we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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