A company is looking for a Customer Support Specialist, Repair OnDemand.
Key Responsibilities
Provide technical support to customers via phone, email, and chat
Resolve customer issues and complaints, escalating as necessary
Create and document digital records of customer interactions and solutions
Required Qualifications
High School Diploma
0-1 years experience in customer service
Exceptional documentation skills
Proven experience in IT support or technical support roles preferred
Basic account billing and customer service background preferred
Customer Support Specialist • Detroit, Michigan, United States