Card Fraud Manager

A company is looking for a Card Fraud Manager to lead a team focused on fraud prevention and customer experience.

Key Responsibilities

Lead and develop a team of Card Fraud Investigators, providing mentorship and performance feedback

Shape strategy for transaction-level fraud prevention, collaborating with cross-functional teams to enhance fraud detection capabilities

Oversee card fraud monitoring operations, leveraging data to identify trends and drive continuous improvement

Required Qualifications

6+ years of experience in card or payments fraud management, with 2-3+ years in a leadership role

Strong domain knowledge of card fraud patterns and transaction monitoring systems

Proficient with fraud management tools such as MasterCard Fraud Center or equivalent

Data-driven mindset with the ability to interpret trends and make informed decisions

Ability to thrive in fast-paced environments and effectively manage ambiguity