The Dental Office Manager is responsible for overseeing the daily operations of the dental practice, ensuring a smooth and efficient workflow while providing exceptional patient care. This role involves managing staff, coordinating patient services, and handling administrative tasks to maintain a productive and compliant office environment.
Key Responsibilities :
- Staff Management : Hire, train, and supervise office staff, ensuring adherence to office policies and procedures.
- Patient Coordination : Schedule appointments, manage patient records, and handle billing and insurance claims to ensure a seamless patient experience.
- Office Operations : Develop and implement office protocols to enhance efficiency and productivity
- Financial Oversight : Monitor accounts receivable and process payments
- Compliance : Ensure the office complies with all relevant regulations, including HIPAA and OSHA standards.
- Customer Service : Address patient inquiries and concerns, resolving conflicts to maintain high levels of patient satisfaction.
- Reporting : Prepare reports on office performance, patient flow, and staff productivity for the practice owner or dentist.
Qualifications :
Proven experience as a Dental Office Manager or in a similar administrative role within a healthcare setting.Knowledge of dental procedures, insurance billing, and patient management systems.Strong leadership and team management skills.Excellent communication and interpersonal abilities.Proficient in office software Dentrix and dental practice management software.Salary :
Salary is based on experience and qualifications