Talent.com
Branch Manager

Branch Manager

Merit RestorationsPurcellville, VA, US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Welcome to Merit Restorations. Our team of experts specializes in mitigating and rebuilding residential and commercial properties damaged by fire, water, storms, and other disasters. We work with leading insurance carriers, handling everything from cleanup to complete rebuilds, with a focus on safety, integrity, and advocacy. As passionate entrepreneurs, we pride ourselves on taking complete ownership of our jobs and responsibilities.

At Merit Restorations, our commitment to you is as unwavering as your commitment to the company. We stand united in the pursuit of excellence, fostering an environment where growth is not just a possibility but a way of life. In this dynamic landscape of the restoration industry, our company’s needs and expectations are constantly changing. To thrive and take on leadership responsibilities at Merit, you must be willing and able to grow with us.

As a Branch Manager for Merit Restorations, your primary role will be managing the daily operations of the office, including direct oversight of office and field personnel. You will serve as Estimator and / or Project Manager of Large Claims as needed; and / or any other role needed for the branch’s health.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

Core duties and responsibilities include the following. Other duties may be assigned.

OFFICE STRATEGY & BUDGETING

  • Develop and implement office strategy with management team
  • Manages budget
  • Review profit margins and handle concerns as they arise
  • Review and monitor billing and cash collections on a weekly and monthly basis to meet expectations
  • Review and monitor branch health on a
  • weekly
  • basis

CLAIMS OVERSIGHT

  • Branch Manager will distribute / assign claims as they come in to their staff
  • Perform weekly reviews with project managers with a heavy focus on open jobs and receivables
  • Relentlessly Monitor performance metrics
  • Handles warranty complaints
  • Monitor and develop program / client relationships with insurance companies
  • Field sales and other inquiry phone calls as needed
  • Communicate “Program” changes to the entire claims management team as they arise
  • Deal with attorney on collections and legal matters
  • Invoicing approval and submission
  • Supplement efforts in either ECS or Core Claims as needed
  • Serve as Estimator for large losses as needed
  • Serve as a Project Manager for large losses as needed
  • STAFFING & FACILTIIES

  • Conduct annual performance reviews
  • Handle staffing issues as needed
  • Forecast staffing needs
  • Insurance facility maintenance and upkeep (MIT shop, office area, etc.)
  • Review payroll submission, commission payments, and subcontractor payments
  • Requirements

    SUPERVISORY RESPONSIILTIES :

    This position has supervisory responsibilities.

    Additional Core Objectives :

  • Visits new assignments / jobs, interfaces with the client, and sells the job.
  • Scopes the damages at the site, creates an estimate on a database, and submits it to the insurance company / property management company for approval.
  • Coordinates the repairs of the property using our contractors and ensures the project gets completed to the Merit standards.
  • Manages deadlines, progress, and quality on multiple projects simultaneously.
  • Estimate each loss using a 3rd party estimating software, Xactimate.
  • Work closely with insured and interested parties.
  • Calls or meets customer to ensure satisfaction and collects payment for work completed.
  • Ensure each project achieves a minimum gross profit margin as determined by company standards.
  • Communicate any change orders and insurance supplements.
  • Assist Accounting Manager as needed (job cost, invoicing, mortgage companies, etc)
  • Build and maintain business relationships with insurance adjusters, brokers, and TPA’s.
  • Participate in the on-call rotation, requiring evening and weekend point of contact for any new losses, as determined by the rotating schedule
  • Client Development
  • Be the “face” of our company in the market specific to the unit
  • Maintain contact / relationships with key customers
  • Seek alliances to improve performance
  • Support staff in key client situations and event
  • Meet or exceed compliance to Carrier Program SLAs
  • Meet or exceed property owner expectations for communication and service
  • Other duties and activities as required
  • Excellent communication and customer service skills, providing compassion and empathy to our customers.
  • Ability to work in a fast-paced environment.
  • Ability to remain calm under pressure and stress.
  • Ability to work independently with exceptional organization and time management skills.
  • Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Vision insurance
  • Unlimited PTO
  • Create a job alert for this search

    Branch Manager • Purcellville, VA, US

    Related jobs
    • Promoted
    Sr. Business Manager - SBB Mass Market M&A

    Sr. Business Manager - SBB Mass Market M&A

    Capital OneFalls Church, VA, US
    Full-time +1
    Business Manager - SBB Mass Market M&A.Business Manager within SBB, you will apply your strategic and analytical skills to major company challenges. You will be working with a team of skilled busine...Show moreLast updated: 30+ days ago
    • Promoted
    Manager

    Manager

    Jersey Mike's SubsLeesburg, VA, US
    Full-time
    We are looking for a manager to join our team.Our perfect candidate must be a true leader, with an unwavering passion for taking care of our team members and guests better than anyone out there.A p...Show moreLast updated: 30+ days ago
    • Promoted
    Branch Manager - Agriculture

    Branch Manager - Agriculture

    Helena Agri-Enterprises, LLCFrederick, MD, United States
    Full-time
    Helena Agri-Enterprises, LLC is a leading full-service agronomic solutions provider that's been in business since 1957.Our first location was in West Helena, Arkansas hence the name "Helena".We now...Show moreLast updated: 27 days ago
    Branch Manager - Urgently Hiring!

    Branch Manager - Urgently Hiring!

    United RentalsManassas, VA, United States
    Full-time
    If you’d like the chance to make your mark with the world’s largest equipment rental provider,.As Branch Manager at United Rentals, you'll be the leader of a major business enterprise.You'll have t...Show moreLast updated: 30+ days ago
    • Promoted
    Pipeline Branch Manager - Frederick MD

    Pipeline Branch Manager - Frederick MD

    M&T BankFrederick, MD, US
    Full-time
    Manages all activities of a branch.Responsible for the overall success of the branch operating model, including customer and employee experience, digital engagement, transactions / operations, servic...Show moreLast updated: 17 days ago
    • Promoted
    CRE Relationship Manager III (HYBRID Western VA)

    CRE Relationship Manager III (HYBRID Western VA)

    Atlantic Union BankWinchester, VA, United States
    Full-time
    The CRE Relationship Manager III assumes the overall responsibility, development and management of their borrowing and non-borrowing portfolio and underwrites, originates and effectively manages a ...Show moreLast updated: 15 days ago
    • Promoted
    Business Banking Assistant Branch Manager (Catoctin Circle)

    Business Banking Assistant Branch Manager (Catoctin Circle)

    Atlantic Union BankLeesburg, VA, United States
    Full-time
    This position works closely with the Branch Manager to provide leadership and management for a branch team ensuring profitability, growth, and sound operations. This position is responsible for driv...Show moreLast updated: 15 days ago
    • Promoted
    Branch Manager- Land Development

    Branch Manager- Land Development

    Bohler EngineeringGaithersburg, MD, US
    Full-time
    Branch Manager - Land Development.At Bohler, we reach beyond mere career support to fuel professional journeys.Imagine unlocking your full potentialgaining access to leadership, unwavering staffing...Show moreLast updated: 30+ days ago
    • Promoted
    Branch Leader - Vienna

    Branch Leader - Vienna

    TruistVienna, VA, US
    Full-time +2
    The Branch Leader has responsibility for managing all aspects of assigned branch.The responsibilities include but are not limited to : driving branch performance through leading, coaching and managi...Show moreLast updated: 11 days ago
    • Promoted
    Independent Operator - Store Manager (Manassas)

    Independent Operator - Store Manager (Manassas)

    Grocery OutletManassas, VA, US
    Full-time +1
    Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network ...Show moreLast updated: 5 days ago
    Senior Branch Manager

    Senior Branch Manager

    Northwest Federal Credit UnionUSA, Virginia, Herndon
    Full-time
    The Senior Branch Manager is responsible for leading the overall operations of the branch, ensuring exceptional member service, and driving sales and service performance. This role oversees the faci...Show moreLast updated: 9 days ago
    • Promoted
    BANQUET MANAGER

    BANQUET MANAGER

    Flik Hospitality GroupFairfax, VA, US
    Full-time
    What makes FLIK click? Our people.The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them.It...Show moreLast updated: 29 days ago
    • Promoted
    Branch Manager - Climate Solutions

    Branch Manager - Climate Solutions

    United RentalsMartinsburg, WV, US
    Full-time
    Branch Manager In Power / Hvac Division.If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals!.As Branch Manager in...Show moreLast updated: 30+ days ago
    • Promoted
    Branch Director

    Branch Director

    The Judge GroupVienna, VA, US
    Full-time
    As a Director, you will be responsible for leading a team of account executives and recruiters in the generation, development, and account management of all business within a specific market.You wi...Show moreLast updated: 30+ days ago
    • Promoted
    Branch Operations Lead - Potomac Mills - Woodbridge, VA

    Branch Operations Lead - Potomac Mills - Woodbridge, VA

    JPMorgan ChaseWoodbridge, VA, US
    Full-time
    Branch Operations Lead Trainee.We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thin...Show moreLast updated: 30+ days ago
    • Promoted
    Customs and Border Protection Officer - Experienced (GS9)

    Customs and Border Protection Officer - Experienced (GS9)

    U.S. Customs and Border ProtectionShenandoah Retreat, VA, United States
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 30+ days ago
    • Promoted
    Business Analysis Manager - Retail Bank

    Business Analysis Manager - Retail Bank

    Capital OneFalls Church, VA, US
    Full-time +1
    Business Analysis Manager - Retail Bank.As a Business Analysis Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class p...Show moreLast updated: 16 days ago
    • Promoted
    Senior Business Manager, Retail Bank

    Senior Business Manager, Retail Bank

    Capital OneFalls Church, VA, US
    Full-time +1
    Senior Business Manager, Retail Bank.As a Senior Manager, Business Analysis at Capital One, you will apply your strategic and analytical skills to major company challenges.You will lead and team wi...Show moreLast updated: 30+ days ago