Retail Key Holder (FT) Rochester Hills, MI

Job Description

COME JOIN THE PARTY

At Party City, we create joy for our customers by making it easy to create unforgettable memories. We are Customer Obsessed. Our Key Holders lead by example and possess the energy and enthusiasm to match our customers' excitement while providing an exceptional shopping experience. We are knowledgeable about our products and services because we have the broadest and best selection of party goods in the industry. We ensure we are in-stock and easy to shop. We inspire our customers with exciting concepts, themes, ideas and provide everything they need to bring their party to life. At PCHI, our promise is Customer First, People Matter, It Can Be Done and Celebrate! We live our brand every day and love to party!

ARE YOU CUSTOMER OBSESSED?

At Party City we celebrate each season, holiday, and event with our customers. Our Key Holders are responsible for fostering a fun environment and customer obsessed culture. If you have a celebratory spirit, then we need you.

• We show empathy and create a connection with every customer by offering a friendly greeting and welcoming smile. "Welcome to the Party!!!"
• We listen to each customer and ask relevant questions to determine the appropriate solution for their event.
• We resolve simple and complex customer issues daily.
• Party City loves balloons! We use our personalized creativity to design balloon décor and bouquets for every holiday and occasion.
• We celebrate birthdays every day.
• Our entire team creates joy for our customers by providing quality products and services. We bring the customers party vision to life.

PARTY PERKS AND REWARDS

We value our associate's loyalty and commitment to the organization. Full-time team members enjoy :

CAREER PATH

We focus on growing our leaders from within! From a Key Holder, your next steps would be :

Expected Hourly Range : $13.75 - $14.50

The salary range offered for this position is a good faith description of the expected salary range this role will pay. PCHI reserves the right to pay more or less than the stated range based on a variety of factors such as experience, geography, etc.

Requirements

WHAT DO YOU BRING TO THE PARTY?

RESULTS MATTER

Key Holders ensure our store is always customer ready, and are responsible for the following :