Admissions Coordinator/Clinical LiaisonHeritage Gardens Health Care Center • Loma Linda, CA, US

No longer accepting applications

Admissions Coordinator / Clinical Liaison

Heritage Gardens Health Care Center • Loma Linda, CA, US

3 days ago

Job type

Job description

Job Description

Description :

As the job implies, an Admissions Coordinator / Marketer fosters the relationship between patients and the

facilities providing their care. Admissions Coordinators establish patients' eligibility for care, communicating with

families, and interacting with a wide range of staff members from case managers to families to physicians.

A. TECHNICAL :

? Establishes the patients eligibility for admission to the facility.
? Reviews patients' medical records.
? Explains care options to patients and their families.
? Interacts with a variety of hospital staff.
? Coordinates with the facility staff to ensure that each patient has a smooth transition from

hospital / home to facility.

? Schedules & attends community events.

? Develops relationships in the community on behalf of the facility.

? Works with the company marketing team to bring awareness of the facility's strengths and services.

? Trains new employees who serve as Clinical Liaisons.

? Builds relationships with contracted and non-contracted Managed Care companies on behalf of PHC.

? Researches expanding our managed care providers.

B. ADMINISTRATIVE :

? Meets with facility Quality Assurance team Quarterly.

? Makes facility rounds weekly to survey patients to ensure all the patients needs are met.

? Evaluates facility Customer Service quarterly and gives in-services as needed.

?Works closely with PHC Contracts Manager to ensure highest quality of rates in the area.

? Attends facilities weekly Rehab Meetings and provides HMO with weekly updates on their patients.

C. CONSUMER SERVICE / GUEST RELATIONS :

? Presents professional image to consumers through dress, behavior, and speech.

? Adheres to Company standards for resolving consumer concerns.

? Adheres to all consumer and resident rights.

? Ensures that residents and families are welcomed and feel comfortable.

? Must demonstrate exceptional verbal and written communication skills.

? Experience in general office procedure including typing and computer skills necessary.

? Must be customer service oriented.

? Experience working in the healthcare industry.

Requirements :

?Practical experience in a clinical setting.

?Must be able to work after hours and weekends when needed.

?Licensed Vocational Nurse Credentials Preferred

?CPR Certification Preferred

Admission Liaison • Loma Linda, CA, US