Front End Lead Part Time 30
BJ's Wholesale ClubSevierville, TN, US30+ days ago
Job type
- Part-time
Job descriptioneligibility requirements vary by position medical plans vary by location Know their business / business acumen. Exhibit strategic thinking and sound decision-making thorough knowledge and utilization of business data. Lead through change. Model leadership competencies, build credibility and act as a champion for business growth. Communicate effectively. Provide the information teams require to be successful. Build high performing teams by creating a culture of collaboration. Provide honest and timely direction, follow up and feedback that will drive business results and support team member engagement. Deliver results. Execute business expectations within expected timeframes by setting clear expectations, utilizing follow up and accountability. Teach, coach and lead through the club level training process. Support team member engagement within all areas of responsibility to enable the application of policies, procedures and compliance. Drive a culture of development, strategic thinking and acting, ethical decision making and engagement. Lead with the team member and member in mind to address any and all concerns and to escalate any concerns, as appropriate. Ensure a safe and positive environment and experience for the team members. Embrace inclusion and diversity, by working together with collaboration and respect. Acknowledge team member success, work as a team to achieve goals, identify and retain top talent. Guarantee service excellence through all points of contact. Set service standard expectations for all team members. Provide team support and empowerment to resolve every member concern. Ensure a safe and positive environment and experience for the members. Daily commitment to GOLD Member Standards Greet, Anticipate, Appreciate (GAA) Fast, Friendly Full, Fresh, Clean Define and model GOLD- Grand opening look daily All items stocked and promotional plans executed Maintain visible accurate signage Clean and organized, inside and out Supervises the front line (including cashiers, SCO, and membership desk) in the absence of the Front End Manager. Models and provides excellent Member service, while coaching, teaching and developing team members to do the same. Drives membership metrics through acquisition, retention, loyalty and experience programs. Drives member engagement, speed, and productivity on the front end. Trains, coaches, motivates, recognizes, and provides input on evaluation of frontline Team Members on tasks, responsibilities and expectations defined by position, including Member engagement, service, and membership metrics. Utilizes Cashier Observation Forms, Cashier Productivity Boards, and membership metrics reports to drive performance and Member engagement. Performs front end responsibilities including but not limited to, closing through POS, and Member escalated service issues, etc. Acts with sense of urgency to ensure Members are assisted in a timely and efficient manner. Acts as a backup for cashiers and Membership Sales Ambassadors when needed. Scans all club merchandise through a point-of-sale system to ensure accurate inventory counts and accurate purchase totals for Members. Loads shopping carts when necessary. Manages self-checkout lanes and scan and pan lanes. Assists Members with operations and technical difficulties. Collects payments via cash, check, or other charge payments from customers. Issues receipts, refunds, credits, or change due to Members. Stays up-to-date on all merchandise promotions, advertisements, and product information. Discounts purchases by scanning and redeeming coupons. Supervises the cleanliness of the front of club member servicing areas. Ability to navigate within system applications. Utilize online task management system (MyWork) to manage workflow, track, and monitor daily club operations. Performs other duties as assigned, including working in other departments as needed. Maintains all club policies and procedures. Regular, predictable, full attendance is an essential function of this job. Prior leadership experience preferred. Prior Membership or sales knowledge and experience preferred. Prior cashier experience preferred. Basic math skills required. Most of the time is spent moving about frequently on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and / or stooping. Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and / or awkward objects greater than 30 pounds with assistance. Located in a comfortable indoor area with infrequent exposure to temperature extremes and loud noises. There may be occasional exposure to cleaning agents.
Front End Lead
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we're committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.
The Benefits of working at BJ's
BJ's pays weekly
Eligible for free BJ's Inner Circle and Supplemental membership(s)
Generous time off programs to support busy lifestyles
o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty
Benefit plans for your changing needs
o Three medical plans
- , Health Savings Account (HSA), two dental plans, vision plan, flexible spending
401(k) plan with company match (must be at least 18 years old)
Job Summary
Oversees the frontline in the absence of the Front End Manager. Coaches, teaches and develops all frontline team members to ensure excellent member service. The Front End Lead teaches, develops and motivates all team members for the successful execution of membership programs and initiatives as well as front line operations. The FEL is responsible for monitoring, driving and coaching for desired membership / member experience goals and results. Ensures that all membership products are offered and Member orders / requests are processed in a positive, timely, and efficient manner. The FEL delegates work, monitors staffing and compliance with operational standards. Provides excellent customer service to our Members.
Leadership :
Team Members :
Members :
Club Standards : Lead teams to deliver GOLD club standards daily.
Primary Tasks, Responsibilities, and Key Accountabilities
Qualifications
Environmental Job Conditions
Create a job alert for this search
Front End • Sevierville, TN, US
Related jobs
Promote and maintain efficient and courteous service to customers at all times to ensure that “No more than two customers waiting in line” policy is always followed.
Supervise and monitor the total ...Show moreLast updated: 30+ days ago
At Torrid, we celebrate every shape, every size, and every curve of our customer.Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees...Show moreLast updated: 23 days ago
Guest Service Team Leader - Master of Service and Leadership.Are you ready to lead with enthusiasm and ensure every guest leaves happier? As a Guest Service Team Leader at Team Primo's Ben &...Show moreLast updated: 30+ days ago
Are you looking for a job that provides variety, flexible hours, and pay that rewards those who go above and beyond? Do you want to get paid to learn valuable new skills? Are you ready to turn your...Show moreLast updated: 30+ days ago
The pay range provided is not indicative of Sysco’s actual pay range but is merely algorithmic and provided for generalized comparison.
Factors that may be used to determine the rate of pay include ...Show moreLast updated: 30+ days ago
As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet Taco Bell's high standards.
You'll take charge, resolving customer concerns and ensuring ...Show moreLast updated: 30+ days ago
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 22 days ago
Earn at least $1575 driving with Uber when you complete your first 140 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 9 hours ago Earn at least $1575 driving with Uber when you complete your first 140 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 9 hours ago 
As the team at Zaxbys expands, we're saving a seat for you!.To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food....Show moreLast updated: 30+ days ago
Every Sunday Off!! •Benefits & PTO • Employee Discount • Performance Based Increases • Referral Bonuses • Bonus & Rewards • Career Growth Opportunities.
Please review this short video for mo...Show moreLast updated: 7 days ago
Front Desk / Studio Team Sales Associate.Front Desk / Studio Team Sales Associate.CITYROW is seeking individuals to join our team as Studio Team Sales Associates.
Responsibilities include checking m...Show moreLast updated: 30+ days ago
Let the competitions begin at Dolly Parton's Stampede Dinner and Show! We're seeking friendly, fun, and high-energy individuals to work in the gift shop as gift shop Lead.Essential duties and respo...Show moreLast updated: 13 days ago
Are you ready to dive into the world of cutting-edge electronics and make a real impact? Join ActionLink as a Part-Time Retail Merchandiser for.
Enhance the Retail Experience, One Display at a Time!...Show moreLast updated: 30+ days ago
Side Hustles Flexible Work to Earn Extra Cash Looking to make extra money on the side? You dont need to leave your full-time job to do it.
With flexible side hustles, you can earn on your own sche...Show moreLast updated: 3 days ago
Flynn Hut joined the Pizza Hut system in 2021.In 2023, we expanded internationally acquiring Pizza Hut’s master franchisee in Australia with 260+ units.
Today we are the largest Pizza Hut franchisee...Show moreLast updated: 30+ days ago
Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion,...Show moreLast updated: 30+ days ago
StretchLab Bearden is currently seeking a high energy, passion filled and sales motivated individual that is fitness minded and has a love for community and our brand!.
Founded in 2015 in Venice, Ca...Show moreLast updated: 30+ days ago The Visual Merchandiser’s primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.
Visual Merchandising Teammates will c...Show moreLast updated: 30+ days ago Hiring at up to $15 per hour for Leadership qualities! .You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp.
If hired, the franchisee will be your only employer.Franchisees ...Show moreLast updated: 30+ days ago
Front End Manager
K-VA-T Food Stores IncMaryville, TN, USPart-time
Quick Apply
Keyholder
TorridKnoxville (West Town Mall), TN, USPart-time
- Promoted
Guest Service Team Lead
Ben & Jerry's - Primo PartnersGatlinburg, TN, USPart-time
Sales Lead
Tradehome ShoesKnoxville, TN, United StatesFull-time +1
Part-Time Warehouse Order Selector
SyscoKnoxville, Tennessee, United StatesPart-time
Quick Apply
Shift Manager
Taco BellMaryville, TN, USFull-time
- Promoted
Drive with DoorDash - Sign Up in Minutes
DoorDashLaFollette, TN, United StatesFull-time +1
- Promoted
- New!
Part-time gig : Earn at least $1575 for your first 140 trips, guaranteed.
UberWynne, TN, United StatesFull-time +1
- Promoted
- New!
Part-time gig : Earn at least $1575 in your first 140 trips.
UberWynne, TN, United StatesFull-time +1
- Promoted
Restaurant Shift Leader (Full-Time)
Zaxby'sKnoxville, TN, USFull-time
- Promoted
FT / PT Donation Shift Lead | Farragut Store Location
KARM StoresKnoxville, TN, USFull-time +1
Front Desk / Studio Team Sales Associate Job at CITYROW in Plainview
MediabistroPlainview, TN, United StatesPart-time
Gift Shop Lead - Merchandise
Dolly Partons Stampede Pigeon ForgePigeon Forge, TN, USAFull-time
Quick Apply
- Promoted
Retail Display Installer - Electronics - Part Time
ActionLinkKnoxville, TN, USPart-time
- Promoted
10 Side Hustles That Work Even with a Full-Time Job - Work From Home Gigs For You
Gig JobsMaryville, TN, United StatesRemote
Full-time
Shift Leader
Pizza HutMorristown, TN, USFull-time
Shift Leader
Panda Restaurant GroupSevierville, TN, USFull-time
Front Desk / Sales Associate
StretchLab East TNKnoxville, TN, USFull-time
Quick Apply
Visual Merchandiser (Full-Time) Job at The Buckle, Inc. in Sevierville
MediabistroSevierville, TN, United StatesFull-time
Shift Leader
Taco BellTalbott, TN, USFull-time