Luxury Watchmaker - REEDS Jewelers, Fenton

Job Description

Job Description

A New Landmark Store. A Timeless Career Opportunity.

At REEDS Jewelers, we believe that every milestone deserves to be celebrated, and every moment honored with meaning. As we approach our 79th anniversary, we are proud to open our newest luxury retail destination at Fenton in Cary, NC —a premier, walkable urban village blending luxury retail, chef-driven dining, upscale living, and entertainment in one of the Southeast’s most dynamic markets.

Fenton is a mixed-use development designed to elevate the retail experience—bringing together national brands, local favorites, and modern amenities just minutes from downtown Raleigh and Research Triangle Park. This location will feature top luxury brands and offers immense opportunity for sales success within a growing and vibrant community.

The Raleigh-Durham area was ranked among the Top 10 Best Places to Live by U.S. News & World Report (2024–2025) and is one of the fastest-growing cities in the Southeast. This market presents unparalleled potential for both personal and professional growth.

As one of the largest national family-owned jewelers in the country, REEDS is proud to honor our values and legacy while remaining forward-leaning, modernized, and always growing.

We are seeking an experienced Watchmaker to join our growing team at Fenton. This is an exciting opportunity for a passionate craftsperson to join a luxury service environment, working with world-class timepieces. The ideal candidate is detail-oriented, technically skilled, and thrives in a high-volume, fast-paced setting.

Key Responsibilities

Luxury Timepiece Repair & Service

• Diagnose mechanical and automatic watch issues with precision
• Perform comprehensive service and repairs
• Provide accurate repair estimates and service recommendations
• Maintain detailed records of all repairs, services, and parts used
• Ensure exceptional craftsmanship and adherence to brand standards

Operational Excellence

Client Engagement & Support

This team member must embody REEDS' core values :

Requirements

Benefits

REEDS Jewelers offers a comprehensive compensation program that includes health / dental / life / LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace.

REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.