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IT Access Control / Tier 1 Support Technician
IT Access Control / Tier 1 Support TechnicianYoh • Frisco, TX, United States
IT Access Control / Tier 1 Support Technician

IT Access Control / Tier 1 Support Technician

Yoh • Frisco, TX, United States
1 day ago
Job type
  • Full-time
Job description

IT Access Control / Tier 1 Support Technician

Category :

Information Technology

Employment Type : Contract To Hire

Reference : BH-390991

Yoh has an exciting, contract-to-hire opportunity for an IT Access Control Technician

to support a leading defense technology organization in its Frisco, TX

operations. The technician will play a key role in supporting both IT and physical access control operations, including badge management, system troubleshooting, and Tier 1 IT support. The ideal candidate brings a strong customer service orientation, attention to detail, and hands-on technical experience in access control and IT support environments. This position requires the ability to start working in early December and work onsite five days per week .

See below for abbreviated job responsibilities and requirements. If after reviewing, you are interested in learning more about this, or other opportunities, please apply with your updated resume ASAP.

Location :

Frisco, TX (Onsite - 5 Days / Week)

Type : Contract-to-Hire

Compensation : $25-35 / hr (flexible, depending on experience)

Industry :

Advanced Technology / Defense

Citizenship Requirement :

Due to the nature of this client's environment and requirements, candidates must be U.S. Citizens (ITAR / CUI restrictions)

Key Responsibilities :

  • Administer and maintain electronic access control and badging systems , ensuring consistent, secure operations.
  • Produce, issue, and deactivate employee, contractor, and visitor badges

according to established policies.

  • Troubleshoot badge printers, card readers, and access control devices ; coordinate with vendors or facilities as needed.
  • Process user access requests and approvals
  • via IT service workflows and ticketing systems.

  • Partner with Security, Facilities, and HR
  • to ensure proper access setup during onboarding and offboarding.

  • Conduct routine audits
  • of permissions and logs to maintain compliance and data integrity.

  • Provide Tier 1 IT support
  • for hardware, software, and account-related issues.

  • Assist with device setup, IT asset management, and inventory tracking .
  • Support infrastructure and facility integration projects , including new site security implementations.
  • Maintain clear documentation of system configurations and standard operating procedures.
  • Mandatory Qualifications :

  • Approximately 2 years
  • of experience in IT support, access control, or facilities operations (flexible based on capability and fit).

  • Experience with or knowledge of 3xLogic, HID, Openpath , or similar access control systems.
  • Familiarity with basic networking concepts
  • and common operating systems (Windows, macOS, Linux).

  • Strong customer service orientation
  • and communication skills.

  • Detail-focused, reliable, and able to handle sensitive information
  • with discretion.

    Preferred Qualifications :

  • Experience supporting hybrid IT and physical security environments .
  • Familiarity with ITSM tools (e.g., Jira, ServiceNow) or MDM platforms (e.g., Intune, Jamf).
  • Understanding of identity and access management
  • principles.

  • Awareness of SOC 2, NIST, or ISO 27001
  • compliance frameworks.

  • Technical degree or certifications such as CompTIA A+ or Network+ .
  • Estimated Min Rate : $24.50

    Estimated Max Rate : $35.00

    What's In It for You?

    We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include :

  • Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
  • Health Savings Account (HSA) (for employees working 20+ hours per week)
  • Life & Disability Insurance (for employees working 20+ hours per week)
  • MetLife Voluntary Benefits
  • Employee Assistance Program (EAP)
  • 401K Retirement Savings Plan
  • Direct Deposit & weekly epayroll
  • Referral Bonus Programs
  • Certification and training opportunities
  • Note : Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

    Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Visit

    to contact us if you are an individual with a disability and require accommodation in the application process.

    For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.

    It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

    By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice :

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    It Support Technician • Frisco, TX, United States

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