Analyst Title Operations Compliance

Analyst Title Operations Compliance

The Title Operations Compliance Analyst collaborates closely with internal teams to evaluate and enhance operational processes and tools, with a dual focus on business optimization and regulatory compliance. This role supports Title Operations through reporting, system testing, and compliance oversight, including responsibilities related to FinCEN reporting and filing requirements. The analyst will assist in identifying, defining, and implementing changes to improve efficiency, reduce costs, and ensure adherence to federal regulations governing residential real estate transactions. This position is based in Orlando, FL, with a hybrid work model following a 90-day on-site onboarding period.

Responsibilities include :

Develop, maintain, test, and publish various Cognos reports related to Title Operations data, including reporting development requirements tied to FinCEN compliance and other compliance related requirements.

Collaborate with internal stakeholders to identify reporting needs tied to FinCEN requirements and other compliance-related findings; ensure reports meet regulatory standards and are delivered accurately and in a timely manner.

Support the preparation and submission of FinCEN filings for reportable residential real estate transfers involving legal entities and trusts, in accordance with federal anti-money laundering regulations.

Maintain awareness of FinCEN rule changes and reporting obligations; coordinate with legal and underwriting teams to ensure compliance and timely updates to processes and documentation.

Develop and maintain understanding of various Title Operations reports that are routinely generated and distributed internally. Understand the underlying logic and purpose of each such report and participate in the generation and distribution of such reports as requested. Be willing and able to address questions regarding all aspects of these reports.

Prepares and files various renewals / reports required for title licensing.

Collaborate with IT, other business units, and internal teams to coordinate and execute User Acceptance Testing (UAT) plans for system changes required to support day-to-day functions within Title Operations. Review system changes delivered by IT for testing to ensure complete understanding of the nature and intent of those changes. Conduct testing activities for the identified changes to verify that they are implemented as intended. Track and communicate all testing outcomes with all interested stakeholders. Coordinate additional testing of changes with identified Title Operations users and assist those users with all testing-related matters.

Receive and respond to various requests and inquiries addressed to the Title Operations team. Respond to all such requests and inquiries in a timely manner and always maintain professionalism when communicating with others, including other team members, HGV owners and guests, third-party vendors, and HGV partners, among others.

Act as system administrator for internal systems.

Responsible for various account reconciliations and submissions of escheat funds to the state.

Write, maintain, and publish Standard Operating Procedures for the various processes for which the team is responsible.

Assume ownership and accountability for other tasks and duties as requested by leadership and complete such assignments with a sense of urgency and professionalism.

Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now.

Completes all required Company training / compliance courses as assigned.

Adheres to Company and Department standards and maintains compliance with all policies and procedures.

Performs other related duties as assigned.

Qualifications : To fulfill this role successfully, the individual should possess the following qualifications, knowledge, skills, abilities, and experience :

2+ years experience in writing complex reports.

2+ years experience in business analysis or similar role.

Ability to create custom reports and analyze data.

Detail-oriented, analytical, inquisitive, and capable of grasping complex concepts.

• Ability to work autonomously, to identify action items, to proactively initiate the tasks necessary to complete those items, and to provide timely status updates appropriately, all with limited supervision.
• Above-average proficiency in Microsoft Office applications. Must have a working knowledge of Excel (including modeling / analysis, charts, formulas, pivot tables, etc.), PowerPoint, and diagramming applications.
• Ability to lead projects across multiple departments and multiple organizations.
• Excellent verbal and written communication skills and the ability to present to management and executives.
• Ability to remain adaptable and flexible, to work under pressure, and to maintain productivity in high-stress, fast-paced environments.

In addition, the following qualifications, knowledge, skills, abilities, and experience are preferred :

2+ years experience writing, maintaining, and publishing reports using the Cognos reporting platform.

Experience supporting regulatory compliance initiatives.