Reservation Agent

Midway Auto Group was named Southern California Top-Rated Places to Work in 2023 due to many factors including our customer- centric culture, excellent career advancement and growth opportunities, as well as a fun work environment centered around team building. Midway's growth is exciting and our Call Center is seeking a highly motivated, enthusiastic, and detail-oriented Reservation Agent to support our LAX operations. The ideal candidate will express an energetic personality to mirror our Exotic and Luxury vehicle fleet. With Midway Car Rental's continued growth, the individual must be zealous in personal growth within the company and be a valuable asset to the company's growth.

RESPONSIBILITIES :

• Demonstrate exceptional customer service with an excellent phone etiquette.
• Multi-tasking : listening, talking, inputting information into our rental system.
• Create reservations, sales, and upsell customers
• Respond to email inquiries
• Be knowledgeable on vehicle fleet and be able to provide any additional information necessary regarding option and / or additional services offered.
• Assist customers by effectively responding to or resolving customer service issues.

REQUIREMENTS :

Compensation :

Company Benefits :

Equal Opportunity Employer

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